Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to design and implement ServiceNow applications that streamline business processes.
- Company: Claranet is a leading provider of IT services, focused on innovation and customer satisfaction.
- Benefits: Enjoy a collaborative work environment with opportunities for learning and growth in tech.
- Why this job: Be part of a passionate team that values your input and fosters a culture of continuous improvement.
- Qualifications: 2+ years of ServiceNow development experience and strong JavaScript skills are essential.
- Other info: Experience in Agile environments and ITIL knowledge is a plus!
The predicted salary is between 36000 - 60000 £ per year.
About The Role The Group ITSM & Automation team are part of Claranet’s Group function and are responsible for the development, maintenance / support and documentation of new and existing functionality related to automation of tasks or configuration items and integrations with other Claranet systems. The successful applicant would show pride and passion for their work and who is willing to learn and use relevant technologies to provide the best possible solutions to our internal customers. Essential Duties & Responsibilities: Design, configure and implement ServiceNow based applications to support business processes that meet business requirements: * Review and provide requirements with Business Analysts and/or end-users * Contribute to technical designs and implementation plans in conjunction with other team members * Follow agreed implementation plans and timelines to deliver required functionality * Create interfaces to work with other internal and external systems using Web services and other technologies * Work effectively and constructively as part of the ServiceNow Automation and Integration team and other virtual teams as needed * Provide technical input on the capabilities of the ServiceNow platform and insights on the preferred/best practice way to implement solutions and appropriate trade-offs * Workflow development * CI class creation and/or modification of existing classes and relationships * Use of automation to populate CMDB * JavaScript development About You Essential Experience: * ServiceNow development experience (2 year minimum) * Experience of Web Technologies (XML, HTML, JavaScript, Web Services) * Proven scripting ability in JavaScript * General Development Experience Desirable Experience: * ServiceNow Admin Certification * Experience in the development of REST / SOAP web services in ServiceNow * Scripting experience in NodeJS * ITIL or experience in IT operations * Knowledge of Configuration Management Databases * Experience working in an Agile development environment
ITSM Developer employer: Claranet
Contact Detail:
Claranet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITSM Developer
✨Tip Number 1
Familiarize yourself with ServiceNow and its capabilities. Since the role requires a strong understanding of ServiceNow development, take the time to explore its features and functionalities. This will not only help you in interviews but also show your genuine interest in the platform.
✨Tip Number 2
Network with current or former employees of Claranet. Engaging with people who are already part of the company can provide you with valuable insights into the team culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Showcase your experience with web technologies and scripting. Be prepared to discuss specific projects where you've utilized XML, HTML, JavaScript, or REST/SOAP web services. Highlighting relevant experiences can set you apart from other candidates.
✨Tip Number 4
Demonstrate your passion for continuous learning. The job description emphasizes a willingness to learn new technologies. Share examples of how you've pursued professional development in the past, whether through courses, certifications, or personal projects.
We think you need these skills to ace ITSM Developer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the ITSM Developer position. Understand the key responsibilities and required skills, especially focusing on ServiceNow development and web technologies.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with ServiceNow and any relevant web technologies like JavaScript, XML, and HTML. Provide specific examples of projects where you have successfully implemented similar solutions.
Show Your Passion: Convey your enthusiasm for the role and the company in your application. Mention any personal projects or continuous learning efforts related to ITSM and automation that demonstrate your commitment to the field.
Tailor Your Application: Customize your CV and cover letter to align with the job requirements. Use keywords from the job description, such as 'workflow development' and 'CI class creation', to ensure your application stands out.
How to prepare for a job interview at Claranet
✨Show Your Passion for ServiceNow
Make sure to express your enthusiasm for working with ServiceNow. Share specific examples of projects you've worked on and how you contributed to their success. This will demonstrate your commitment and passion for the role.
✨Highlight Your Technical Skills
Be prepared to discuss your experience with web technologies like XML, HTML, and JavaScript. Provide concrete examples of how you've used these skills in past projects, especially in relation to ServiceNow development.
✨Discuss Your Team Collaboration Experience
Since the role involves working as part of a team, share experiences where you've successfully collaborated with others. Highlight any instances where you contributed to technical designs or implementation plans alongside team members.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you would handle specific situations related to ServiceNow implementations. Practice articulating your thought process and decision-making strategies in these scenarios.
