Claranet in Gloucester is seeking a Shift Engineer to join our Service Assurance team. You will work with a Shift Leader to actively monitor systems, triage incidents, and ensure service quality for our customers.
The role focuses on responding to alerts, following established troubleshooting procedures, and delivering timely updates to customers and internal teams. Strong problem solving and time management are essential.
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24/7 Service Assurance Engineer - Incident Triage & Support in Gloucester employer: Claranet
Claranet is an exceptional employer that fosters a collaborative and innovative work culture, ideal for professionals seeking to make a significant impact in the financial services sector. With a strong emphasis on employee growth, Claranet offers extensive training opportunities and career progression paths, ensuring that you can develop your skills while working on cutting-edge network solutions. Located in a vibrant area, the company also provides a supportive environment that values diversity and encourages teamwork, making it a rewarding place to advance your career.
