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- Tasks: Lead strategic direction and operational delivery of network services at Claranet.
- Company: Join Claranet, a leading IT business focused on customer satisfaction and innovation.
- Benefits: Enjoy flexible benefits, comprehensive healthcare, and generous annual leave.
- Why this job: Shape the future of network connectivity while driving innovation and excellence.
- Qualifications: Extensive experience in senior network leadership and product management required.
- Other info: Be part of a diverse team committed to social causes and continuous learning.
The predicted salary is between 43200 - 72000 £ per year.
This role will require 2 days London, 1 day Gloucester travel per week.
As Director of Network Practice at Claranet, you will lead the strategic direction, operational delivery, and product management of our customer-facing network and connectivity services. This senior leadership role is pivotal in shaping Claranet’s network offerings, driving innovation, and ensuring excellence across delivery and product lifecycles.
You will be responsible for the management, leadership, and strategy of the Network & Connectivity domain, including Delivery and Network Product Management. Working closely with commercial stakeholders and Group Networks, you will ensure our services remain competitive, secure, and aligned with customer needs.
Role Mission
Claranet’s strategy is to build long-term, trusted relationships with its customers by delivering market-leading, integrated managed services. We are seeking a leader to build and to own the existing and future market-leading multi-solutions portfolio that Claranet offers to customers that enables cross and up sell.
Objectives & Key Results
- Strategic Leadership and Commercial Ownership
- Define and execute the strategy for Claranet’s network and connectivity services.
- Own revenue, gross profit, and staffing costs for the Network Practice.
- Develop and maintain strategic partnerships with key vendors (e.g., BT/Openreach, Cisco, Fortinet).
- Inspire and lead cross-functional teams across multiple locations.
- Lead a multi-disciplinary organisation comprising:
- Network Product Management
- Network Delivery and Fulfilment
- Ensure robust and scalable architectures across wired, wireless, virtual/cloud, SD-WAN/SASE, and voice (VoIP) environments.
- Align customer solutions with core infrastructure and automation platforms with Group Networks.
- Act as Executive Sponsor for key accounts within the network portfolio, ensuring satisfaction and retention.
- Proactively support business development through strategic input, competitive service positioning, and customer engagement.
- Lead the development and lifecycle management of Claranet’s network and connectivity products.
- Define and evolve product strategy in alignment with customer needs, market trends, and business objectives.
- Collaborate with engineering teams to ensure alignment with core infrastructure and automation platforms.
- Own the roadmap for network services, including wired, wireless, SD-WAN/SASE, and voice offerings.
Position Specifications
- Behavioural Competencies – Organisational & Behavioural Fit
- Strategic and commercially minded, with a good understanding of managed IT services.
- Adaptable leader comfortable operating in high-change, high-growth environments.
- Highly accountable and results-oriented, with a track record of delivery in fast-paced organisations.
- Resilient, open to challenge, and willing to constructively navigate conflict or uncertainty.
- Extensive experience in a senior network leadership role in MSP, ISP, or telco environments.
- Proven experience in network design, delivery, and product management.
- Familiarity with UK regulatory obligations and commercial management of network services.
- Degree in a relevant technical or business discipline.
- Technical certifications (e.g., CCNP, NSE).
- ITIL, PRINCE2, or equivalent delivery qualifications.
Benefits
At Claranet, we go the extra mile with our people—because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes:
- Pension Scheme: Employer-matched contributions to help you plan for the future.
- Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing.
- Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday.
- Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career.
What makes us unique is Team Claranet, our internal community that supports causes close to our employees’ hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee.
We’re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry.
About Claranet
Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries.
Equal Opportunities Statement
Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process.
Ready to take the next step in your career with Claranet? Click ‘apply’ – we can’t wait to meet you!
To view full job description please visit our careers page.
Director of Network Practice employer: Claranet
Contact Detail:
Claranet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Network Practice
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews like a pro. Research Claranet’s services and think about how your experience aligns with their needs. Be ready to discuss your strategic vision for network practices and how you can drive innovation. Show them you’re not just another candidate!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Director of Network Practice.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, so keep checking back for updates!
We think you need these skills to ace Director of Network Practice
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Director of Network Practice role. Highlight your leadership experience and any relevant technical expertise to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about network services and how you can contribute to Claranet's mission. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your strategic and operational capabilities. Numbers and results speak volumes, so don’t shy away from sharing them!
Apply Through Our Website: We encourage you to apply directly through our careers page. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Claranet
✨Know Your Stuff
Make sure you have a solid understanding of network and connectivity services. Brush up on the latest trends in SD-WAN/SASE, VoIP, and cloud solutions. Being able to discuss these topics confidently will show that you're not just a leader but also a technical expert.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led cross-functional teams in the past. Think about specific challenges you faced and how you navigated them. This role is all about inspiring others, so be ready to share your vision for leading a multi-disciplinary organisation.
✨Understand Claranet's Mission
Familiarise yourself with Claranet’s strategy and values. Be prepared to discuss how you can contribute to building long-term, trusted relationships with customers. Showing that you align with their mission will set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your interest in the role and the company. Inquire about their current network offerings, future innovations, or how they measure success in the Network Practice. This shows that you're not just looking for a job, but genuinely interested in contributing to their success.
