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For Companies At a Glance
- Tasks: Manage hardware in data centres and provide top-notch support for customers.
- Company: Join Claranet, a leading IT services provider with a customer-focused approach.
- Benefits: Enjoy a competitive salary, healthcare, gym discounts, and generous holiday leave.
- Why this job: Be part of a dynamic team ensuring maximum uptime and customer satisfaction.
- Qualifications: Problem-solving skills and a full UK driving licence are essential.
- Other info: Great opportunities for continuous learning and career advancement.
The predicted salary is between 28800 - 43200 £ per year.
Data Center Engineer – Claranet
Join to apply for the Data Center Engineer role at Claranet.
The Role
Our Data Centre Engineers are responsible for the lifecycle of all managed hardware hosted within Claranet UK Data Centres, providing remote assistance for colocation customers and supporting facility operations to ensure maximum uptime. As part of the role, you will work closely with the Delivery, Support and Change teams to facilitate the installation and support of customer and Claranet equipment to the highest possible standards. You will also be responsible for the decommissioning of equipment at the end of its life and the administration required in updating and maintaining records for all live and retired assets.
You will meet and assist Claranet customers and visiting engineers with the installation and support of services, presenting yourself as a professional public face of Claranet at all Data Centre sites.
You will review and maintain site security and access control at all times, working closely with the security team to maintain our existing quality and security certifications which include ISO9001 and ISO27001.
Key Responsibilities
- Troubleshooting and repair of hardware faults and the installation of spares or components as required
- Installation and decommission of managed equipment within the Data Centres and external customer sites
- Performing routine maintenance on server and network equipment to maintain maximum uptime of customer environments
- Accepting and taking ownership of fault escalations from internal teams
- Providing internal and external customers with timely updates on progress of incidents
- Make regular physical checks of the Data Centre facilities and assist with the production of monthly statistics
- Documentation of Data Centre equipment, service configuration and hardware solutions
- Carry out physical checks and audits as required by the business and its customers
- Update and maintain Claranet databases following all changes to equipment or assets
Skills and Attributes
- Full UK manual driving licence
- Demonstrable problem-solving and troubleshooting skills
- Ability and drive to create and maintain up-to-date documentation
- Ability to follow complex instructions for unfamiliar tasks
- Ability to work effectively under pressure whilst maintaining good prioritisation, high standards and risk mitigation
- Excellent verbal and written communication skills when interacting with corporate clients via telephone, tickets, email and face-to-face
- Enthusiastic and highly motivated
Benefits
- Pension Scheme: Employer-matched contributions to help you plan for the future.
- Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing.
- Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms.
- Personalised Wellbeing Support: App-based resources and services available 24/7
- Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday.
- Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career.
About Claranet
Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, delivering solutions across 11+ countries.
Equal Opportunity Employer
Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process.
Ready to take the next step in your career with Claranet? Click ‘apply’ – we can’t wait to meet you!
To view full job description please visit our careers page.
Seniority Level
Associate
Employment Type
Full-time
Job Function
Information Technology
Industries
IT Services and IT Consulting
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Data Center Engineer employer: Claranet
Contact Detail:
Claranet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Center Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with Claranet employees on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding Claranet's services. Show us you know your stuff and can handle the challenges of a Data Center Engineer!
✨Tip Number 3
Don’t just wait for job openings—be proactive! Keep an eye on our careers page and apply directly through our website. It shows initiative and helps you stand out from the crowd.
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that keeps you fresh in our minds and shows your enthusiasm for the role. We love a candidate who goes the extra mile!
We think you need these skills to ace Data Center Engineer
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your technical skills in your application. We want to see how you troubleshoot and solve problems, especially when it comes to hardware and network issues. Use specific examples from your past experiences to demonstrate your expertise.
Be Professional and Personable: Since you'll be the face of Claranet at our Data Centres, it's important to convey professionalism in your written application. But don’t forget to show a bit of your personality too! We love enthusiastic candidates who can communicate well with clients and colleagues alike.
Detail Your Documentation Skills: We value clear and up-to-date documentation, so make sure to mention your experience with maintaining records and documentation. Explain how you keep things organised and ensure that all changes are accurately logged – this is key for us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Claranet!
How to prepare for a job interview at Claranet
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to data centre operations. Be prepared to discuss troubleshooting methods, hardware components, and maintenance procedures. This will show that you're not just familiar with the role but genuinely passionate about it.
✨Demonstrate Problem-Solving Skills
Prepare examples of past experiences where you've successfully resolved technical issues or improved processes. Claranet values problem-solving abilities, so showcasing your analytical skills will definitely set you apart from other candidates.
✨Communicate Clearly and Confidently
Since you'll be interacting with clients and team members, practice articulating your thoughts clearly. Whether it's through email, phone, or face-to-face, strong communication skills are essential. Consider doing mock interviews to refine your delivery.
✨Show Enthusiasm for Continuous Learning
Claranet offers opportunities for growth, so express your eagerness to learn and develop new skills. Mention any relevant courses or certifications you’re interested in pursuing, as this demonstrates your commitment to personal and professional development.
