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For Companies At a Glance
- Tasks: Manage and grow our Cyber Security customer accounts while delivering top-notch service.
- Company: Join Claranet, a leading tech company focused on customer satisfaction and innovation.
- Benefits: Enjoy flexible benefits, healthcare coverage, gym discounts, and generous annual leave.
- Why this job: Be part of a dynamic team making a real impact in the Cyber Security space.
- Qualifications: Experience in cyber sales and strong communication skills are essential.
- Other info: Join a diverse community committed to inclusion and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
This is an Account Manager role that will solely focus on the security portfolio. The primary focus will be to work as part of a team with the responsibility to retain more than 85% of a customer base that only trades in Cyber Security services. Customer growth is encouraged through the cross-sell and upsell from the Cyber Security portfolio. This role is to retain customers and maximise average spend per account while delivering the highest standards of customer service satisfaction. A fantastic opportunity for a candidate who has experience in a cyber sales role, who is looking to expand their skillset and to be supported in developing a successful career.
Key Responsibilities
- The Account Manager should demonstrate excellent inter-personal and organisational skills, must work fluidly both at a senior peer, partner and customer level, building trustful and successful relationships to drive the Claranet sales efforts.
- Experience selling Cyber Security Managed Services and Consultancy.
- The Account Manager should be an excellent communicator at all levels, with strong oral and written communication skills, able to present to small audiences and create a compelling proposition/story as appropriate to engage decision makers, influencers, internal staff, and alliance partners alike.
- The Account Manager should be commercially astute with knowledge of the Cyber Security market and its participants.
Skills and Attributes
- Flexible and creative to take considered risks.
- Learn and adapt quickly to changing situations.
- Self-motivated and able to work under pressure.
- Ability to travel to different sites and locations on an occasional basis.
- Manages conflict and challenges in an open and constructive manner.
Benefits
- Pension Scheme: Employer-matched contributions to help you plan for the future.
- Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing.
- Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms.
- Personalised Wellbeing Support: App-based resources and services available 24/7.
- Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday.
- Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career.
What makes us unique is Team Claranet, our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We are proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry.
Equal Opportunities Statement
Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process.
Senior Cyber Account Manager in City of London employer: Claranet
Contact Detail:
Claranet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Cyber Account Manager in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Cyber Security field. Attend industry events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with hiring managers or during interviews, share your knowledge about the latest trends in Cyber Security. This not only demonstrates your passion but also positions you as a valuable asset to their team.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by role-playing common questions with a friend or mentor. Focus on how you can retain customers and drive growth through upselling and cross-selling, as this is key for the Senior Cyber Account Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Claranet and being part of our amazing team.
We think you need these skills to ace Senior Cyber Account Manager in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in cyber security sales. We want to see how your skills align with the role, so don’t hold back on showcasing your achievements!
Show Off Your Communication Skills: Since this role requires excellent communication, use your written application to demonstrate your ability to convey ideas clearly. We love a good story, so make sure to include examples that showcase your interpersonal skills.
Research Claranet: Take some time to understand our company culture and values. Mentioning specific aspects of Claranet in your application shows us that you’re genuinely interested in being part of our team and not just any job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Claranet
✨Know Your Cyber Security Stuff
Make sure you brush up on the latest trends and challenges in the cyber security market. Be ready to discuss specific services and solutions you've sold before, as well as how they benefited your clients. This will show that you're not just familiar with the industry but also passionate about it.
✨Build Rapport with Your Interviewers
Since this role is all about relationships, practice building rapport during your interview. Use active listening, maintain eye contact, and engage with your interviewers' questions. Show them that you can connect with people at all levels, just like you would with clients.
✨Prepare Your Success Stories
Think of a few key examples from your past experience where you successfully retained customers or increased their spend. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your achievements clearly and effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about Claranet's approach to customer retention and growth in the cyber security space. This not only shows your interest in the role but also demonstrates your strategic thinking. It’s a great way to engage your interviewers and leave a lasting impression.