Associate SOC Analyst

The Role

As an Associate SOC Analyst, you bring a strong background in IT or cybersecurity to a transitory role that builds towards full SOC Analyst responsibilities. You use your foundational knowledge to independently triage, investigate, and validate alerts using established playbooks. While you handle basic incident investigations and documentation, you escalate cases requiring deeper analysis to Shift Leads or Senior SOC Analysts. This role focuses on developing your skills through mentoring, continuous learning, and hands-on experience, with the expectation of advancing to a full SOC Analyst position within 18 months following your successful probationary period.

Key Responsibilities

• Incident Triage & Investigation – You review and prioritise new alerts from security monitoring tools (e.g., SIEM, endpoint solutions), performing basic checks to distinguish genuine threats from false positives. You rely on established playbooks and make initial validation decisions while escalating more complex incidents to Shift Leads or Senior SOC Analysts.
• Continuous Improvement – You contribute to the enhancement of detection logic by identifying recurring or redundant alerts. You participate in threat hunting and skills development sessions to help reduce false positives and accelerate response times.
• Escalation – You ensure that incidents requiring advanced investigation or containment are properly escalated. Your clear, concise documentation, including detailed ticket notes and supporting evidence, facilitates smooth handovers to Shift Leads, Senior SOC Analysts, or customer teams.

Skills and Attributes

• A strong foundational background in IT or cybersecurity.
• Demonstrated ability to perform basic incident triage, analysis, and escalation; extensive hands-on SOC operational experience is not required, as this role serves as a stepping stone to a full SOC Analyst.
• Willingness to work toward or obtain entry-level cybersecurity certifications (e.g. CompTIA Security+, Security Blue Team BTL1).

Benefits

At Claranet, we go the extra mile with our people—because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes:

• Pension Scheme: Employer-matched contributions to help you plan for the future.
• Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing.
• Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms.
• Personalised Wellbeing Support: App-based resources and services available 24/7.
• Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday.
• Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career.

What makes us unique is Team Claranet, our internal community that supports causes close to our employees’ hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We’re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry.

About Claranet

Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries.

Equal Opportunities Statement

Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process.

Ready to take the next step in your career with Claranet? Click ‘apply’ – we can’t wait to meet you!