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For Companies At a Glance
- Tasks: Join us as a SOC Engineer, delivering top-notch support and improving our SOC services.
- Company: Claranet, a leading tech company focused on customer-centric IT solutions.
- Benefits: Enjoy flexible benefits, healthcare coverage, gym discounts, and generous annual leave.
- Why this job: Make a real impact in cybersecurity while growing your skills in a supportive environment.
- Qualifications: Experience in SIEM, XDR, and infrastructure troubleshooting is a plus.
- Other info: Be part of a diverse team that values inclusion and community support.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
The Role
As a SOC Engineer, you play a key role in the delivery, operation, and continual improvement of our SOC service portfolio. You bring technical expertise across detection platforms, respond to complex support issues, and contribute to both customer-facing engagements and internal engineering development.
You work alongside our analysts and optimisation teams to ensure platform reliability, customer onboarding, and lifecycle maintenance are delivered to a consistently high standard. In addition to your hands-on engineering responsibilities, you contribute to pre-sales support, provide mentorship to junior team members, and act as a technical escalation point for SOC service requests.
Key Responsibilities
- Platform Engineering and Support – You deliver 1st and 2nd line technical support across detection and response technologies, ensuring timely resolution and service continuity for managed SOC customers
- Support Customer Deployment and Onboarding – You deploy and configure supported platforms to onboard customers in live services
- Lifecycle Management – You support the full lifecycle of platform engineering, including patching, maintenance activities, upgrades, and coordinated service transitions
Skills and Attributes
- SIEM and XDR Engineering experience
- Telemetry and Log Management experience
- Infrastructure Troubleshooting experience
- Automation & Integration experience
Desirable (but not essential)
- MSSP Background
Benefits
At Claranet, we go the extra mile with our people—because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes:
- Pension Scheme: Employer-matched contributions to help you plan for the future.
- Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing.
- Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms.
- Personalised Wellbeing Support: App-based resources and services available 24/7
- Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday.
- Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career.
What makes us unique is Team Claranet, our internal community that supports causes close to our employees’ hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee.
We’re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry.
About Claranet
Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries.
Equal Opportunities Statement
Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process.
Ready to take the next step in your career with Claranet? Click ‘apply’ – we can’t wait to meet you!
To view full job description please visit our careers page
SOC Engineer employer: Claranet Limited
Contact Detail:
Claranet Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SOC Engineer
✨Tip Number 1
Network like a pro! Reach out to current SOC Engineers or professionals in the field on LinkedIn. Ask them about their experiences and any tips they might have for landing a role like this. You never know who might have a lead on an opportunity!
✨Tip Number 2
Get hands-on! If you can, set up your own lab environment to play around with SIEM and XDR tools. This practical experience will not only boost your confidence but also give you some solid talking points during interviews.
✨Tip Number 3
Prepare for those technical interviews! Brush up on your troubleshooting skills and be ready to discuss real-world scenarios. Practice explaining your thought process clearly, as communication is key in a SOC role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Team Claranet!
We think you need these skills to ace SOC Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the SOC Engineer role. Highlight your experience with SIEM, XDR, and any relevant troubleshooting skills. We want to see how your background aligns with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the SOC field and how you can contribute to our team. Let us know what makes you tick and why Claranet is the right fit for you.
Showcase Your Technical Skills: In your application, don’t forget to showcase your technical expertise. Mention specific tools and technologies you've worked with, especially in detection platforms and automation. We love seeing hands-on experience!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Claranet Limited
✨Know Your Tech Inside Out
As a SOC Engineer, you'll need to demonstrate your expertise in SIEM and XDR technologies. Brush up on the latest trends and tools in detection platforms, and be ready to discuss your hands-on experience with telemetry and log management.
✨Showcase Your Problem-Solving Skills
Prepare to tackle complex support issues during the interview. Think of specific examples where you've resolved technical challenges or improved platform reliability. This will show your potential employer that you can handle the demands of the role.
✨Understand Customer Onboarding
Since customer deployment and onboarding are key responsibilities, be prepared to discuss your approach to deploying and configuring platforms. Highlight any past experiences where you successfully onboarded customers and ensured service continuity.
✨Emphasise Team Collaboration
Collaboration is crucial in this role. Be ready to talk about how you've worked alongside analysts and optimisation teams in the past. Mention any mentorship experiences you've had, as this shows your ability to contribute to team growth and development.
