About Claranet
Founded at the beginning of the dot.com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries.
At Claranet, we’re experienced in implementing progressive technology solutions which help our customers solve their epic business challenges. We’re committed to understanding their problems, delivering answers quickly, and making a lasting impact to their business.
We are agile, focused and experienced in business modernisation. Our approach helps customers make genuine, significant shifts in their business strategy, to deliver financial savings, boost innovation, and create a resilient business. We continually invest in our people and the latest technologies, so our customers get peace of mind knowing that they have access to the best talent and services.
In the UK we have over 500 staff working in London, Gloucester, Warrington, and Leeds, or as homeworkers.
Working For Claranet
Here at Claranet we pride ourselves on going the extra mile for and with our employees (yes, we really mean it). We offer an extensive benefits package that you can tailor to your needs, inclusive of a matching contribution pension scheme, healthcare, insurance, dental, discounted gyms and app supported benefit access.
But what we think makes us different is ‘Team Claranet,’ our dedicated internal part of the business that supports you with matters close to your heart. We proudly support local charities in each of our office locations, support employees with paid charity leave, organise key charity fundraising event per year and have a dedicated committee responsible for supporting employee’s fundraising efforts.
Our Vision
Our vision is to become the most trusted technology solutions partner; renowned for being the best and brightest, having lasting impact with our customers and delivering exceptional returns to our stakeholders.
Position Summary
As a FinOps Consultant, you will be responsible for helping organisations in their adoption cloud technology to help them extract as much value as possible out of their cloud(s). You'll advise clients on cloud economics, best practises around reservation management strategies and how to increase their overall FinOps maturity to get them to “run” in cloud.
This role is to be customer centric, always looking to see what can be done to bring further value to our customers and working with other teams such as Solutions Architects, technical consultants and engineers to bring the best possible outcomes for the customer.
The expectation is that you’ll be able to look at their cloud holistically, taking into considerations different technical and commercial levers to reduce unnecessary spend. Working with your customers, you will act as if their spend is your spend.
Key responsibilities include leading work streams, producing high-quality deliverables and being a subject matter aspect in all things Cloud Cost and Usage.
Role Mission
The purpose of the FinOps Service is to ensure that our customers have the confidence that their cloud estate extracting as much value as possible from their clouds both in terms of achieving their business aims and a healthy return on their investment.
Objectives & Key Results
The FinOps Consultant is part of the FinOps Team.
The aspects of the role will be to:
Regular Analysis Of Cloud Cost & Usage:
- Identify trends within customers spend
- Present courses of action for our customers to get the most out of their cloud
- Work directly with stakeholders within our customers
- Work with internal Claranet teams to achieve success for the customer
- Assist with customers budget management, forecasting and cross charging efforts
- Assist customers with how to best procure Cloud
- Be a “go-to” person for the customer to take any Cloud Cost queries
- Analyse data to make recommendations on how to optimise the customers Cloud estate
The Key Objectives Will Be To:
- Deliver reviews of customers’ cost and usage
- Ensure high customer satisfaction and confidence in their cloud bills
- Lead short-term and long-term planning with our key clients
Duties and Responsibilities
- Be able to manage own ticket flows through Service Now
- Track time worked on customers via Service Now
- Customer Ownership – be responsible for understanding your customers needs and wants. You should know what the customer is using and why, and make recommendations to optimise accordingly
Service Tooling
- Ideal candidate will be familiar with Third Party Cloud Financial Management tools
- Competent at using Azure Cost Management and AWS Cost Explorer
- Extensive knowledge of Excel
- Experience in using PowerBI for data visualisation
Teams To Collaborate With
Customer Experience & Managed Service - Ensure we are consistently providing the best service to our customers, proactively monitoring their needs, and integrating their feedback into our future portfolio and propositions
Delivery (Engineering) -Work with delivery engineers and consultants on projects that fall outside of the scope of the managed service
Sales - Feedback to sales any customer challenges or interests
Position Specifications
- You have a positive mindset: you're excited by unfamiliar challenges and learning new things
- You're collaborative, supportive, and work well within a team
- You’re enthusiastic and eager to learn a wide variety of technologies
- You keep up to date on new technologies and trends
- Networking skills – FinOps is about stakeholder management as much as it is analysis work.
- Strong analytical skills and attention to detail
- Understanding of the key drivers, concepts and language that Finance, Procurement, Service Management and/or Technology teams use day-to-day
Critical Competencies – Technical Fit
- You will be internally and externally recognised as an expert in FinOps, as such you be expected to have a robust understanding of the various costs associated with Cloud and be able to articulate what the costs are and why
- AZ900 and AWS Cloud Practitioner is a must have
- Certified FinOps Practitioner is desirable
- Solutions Architect (AWS or Azure) is desirable
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FinOps Lead in London employer: Claranet limited
Claranet Limited is an exceptional employer that fosters a collaborative and innovative work culture, where SOC Automation Engineers can thrive. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to work with cutting-edge technologies in a supportive environment. Located in a vibrant area, Claranet offers unique advantages such as flexible working arrangements and a commitment to work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
