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For Companies At a Glance
- Tasks: Design and implement ServiceNow applications to enhance business processes.
- Company: Join Claranet, a leading tech company focused on IT solutions and automation.
- Benefits: Enjoy flexible working options and a collaborative team culture.
- Why this job: Be part of a dynamic team that values innovation and continuous learning.
- Qualifications: Minimum 2 years of ServiceNow development experience and JavaScript skills required.
- Other info: Opportunity to work in an Agile environment with cutting-edge technologies.
The predicted salary is between 36000 - 60000 £ per year.
The Group ITSM & Automation team are part of Claranet’s Group function and are responsible for the development, maintenance/support and documentation of new and existing functionality related to automation of tasks or configuration items and integrations with other Claranet systems.
The successful applicant would show pride and passion for their work and who is willing to learn and use relevant technologies to provide the best possible solutions to our internal customers.
Essential Duties & Responsibilities- Design, configure and implement ServiceNow based applications to support business processes that meet business requirements.
- Review and provide requirements with Business Analysts and/or end-users.
- Contribute to technical designs and implementation plans in conjunction with other team members.
- Follow agreed implementation plans and timelines to deliver required functionality.
- Create interfaces to work with other internal and external systems using Web services and other technologies.
- Work effectively and constructively as part of the ServiceNow Automation and Integration team and other virtual teams as needed.
- Provide technical input on the capabilities of the ServiceNow platform and insights on the preferred/best practice way to implement solutions and appropriate trade-offs.
- Workflow development.
- CI class creation and/or modification of existing classes and relationships.
- Use of automation to populate CM.
- JavaScript development.
- ServiceNow development experience (2 year minimum).
- Experience of Web Technologies (XML, HTML, JavaScript, Web Services).
- Proven scripting ability in JavaScript.
- General Development Experience.
- ServiceNow Admin Certification.
- Experience in the development of REST / SOAP web services in ServiceNow.
- Scripting experience in NodeJS.
- ITIL or experience in IT operations.
- Knowledge of Configuration Management Databases.
- Experience working in an Agile development environment.
ITSM Developer employer: Claranet Limited
Contact Detail:
Claranet Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITSM Developer
✨Tip Number 1
Familiarise yourself with ServiceNow and its functionalities. Since the role requires designing and implementing ServiceNow applications, having a solid understanding of the platform will help you stand out during discussions.
✨Tip Number 2
Brush up on your JavaScript skills, as scripting is a key part of this role. Consider working on small projects or contributing to open-source projects to showcase your coding abilities.
✨Tip Number 3
Network with current ITSM professionals or join relevant online communities. Engaging with others in the field can provide insights into best practices and may even lead to referrals.
✨Tip Number 4
Prepare to discuss your experience with Agile methodologies. Since the job mentions working in an Agile environment, being able to articulate your experience and how it relates to the role will be beneficial.
We think you need these skills to ace ITSM Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in ServiceNow development and web technologies. Emphasise your scripting abilities in JavaScript and any experience with REST/SOAP web services.
Craft a Strong Cover Letter: In your cover letter, express your passion for ITSM and automation. Mention specific projects or experiences that demonstrate your ability to design and implement ServiceNow applications effectively.
Showcase Relevant Skills: Clearly outline your technical skills related to the job description, such as your experience with XML, HTML, and JavaScript. Highlight any certifications, like ServiceNow Admin Certification, that may set you apart.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at Claranet Limited
✨Showcase Your ServiceNow Expertise
Make sure to highlight your experience with ServiceNow during the interview. Be prepared to discuss specific projects where you've designed, configured, or implemented ServiceNow applications, as this will demonstrate your hands-on knowledge and ability to meet business requirements.
✨Demonstrate Your Scripting Skills
Since JavaScript development is crucial for this role, be ready to talk about your scripting experience. You might even want to prepare a few examples of scripts you've written or challenges you've overcome using JavaScript, as this will showcase your technical abilities.
✨Understand the Agile Environment
Familiarise yourself with Agile methodologies if you haven't already. Discussing how you've worked in Agile teams or contributed to Agile projects can set you apart, as it shows you're adaptable and can thrive in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, or the technologies they use. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values and work style.
