Claranet Limited is seeking a Shift Engineer to join our Service Assurance team in the Gloucester area. You will work under a Service Assurance Shift Leader, focusing on proactive monitoring, incident triage, and maintaining service quality through defined processes.
You will respond to alerts within target times, provide 24-hour support with the team, document ticket histories, and ensure timely updates to customers within agreed SLAs. This role suits a proactive problem-solver eager to learn.
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24/7 Service Assurance Engineer in Gloucester employer: Claranet limited
Claranet Limited is an exceptional employer that fosters a collaborative and innovative work culture, where SOC Automation Engineers can thrive. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to work with cutting-edge technologies in a supportive environment. Located in a vibrant area, Claranet offers unique advantages such as flexible working arrangements and a commitment to work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
