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For Companies At a Glance
- Tasks: Lead a team to grow customer accounts and deliver top-notch service.
- Company: Join Claranet, a leading tech company focused on customer success.
- Benefits: Enjoy flexible benefits, healthcare, gym discounts, and generous leave.
- Why this job: Make an impact in cyber sales while developing your career.
- Qualifications: Experience in technology sales management and strong relationship skills.
- Other info: Be part of a diverse team that values inclusion and community support.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
The Role
A key priority for the team is to organically grow our existing customer account base via cross sell and up sell as well as continuing to acquire new business customers. You will lead the team to increase the average spend per account, whilst also delivering the highest of standards of customer service satisfaction. This is a fantastic opportunity for a candidate who has experience in a cyber or technology sales management role, who is looking to expand their skillset, and be supported in developing a successful career. The successful candidate will need to balance the management, coaching and development of a team whilst balancing pipeline, forecasting, deal coaching and stepping into opportunities where needed to get things across the line.
Key Responsibilities
- You will be widely recognised as an authority within the organisation and by external peers for your extensive knowledge and experience in customer success and account management
- Demonstrable success in managing complex sales cycles, including selling sophisticated solutions and engaging with multiple stakeholders across diverse sectors
- Proven success in driving revenue growth through effective cross-sell and up-sell strategies. Your experience will include developing and executing plans that increase account value and customer satisfaction
- Strong relationship management skills with a track record of delivering excellent customer experiences. You will have a deep understanding of client needs and the ability to foster long-term partnerships
- Extensive knowledge of relevant market trends and the ability to stay current with the latest industry developments. This includes understanding competitive landscapes and emerging technologies to provide informed advice to customers
- You will have experience in managing staff through various internal processes
Skills and Attributes
- Flexible and creative to take considered risks
- Learn and adapt quickly to changing situations
- Self-motivated and able to work under pressure
- Ability to travel to different sites and locations on an occasional basis
- Manages conflict and challenges in an open and constructive manner
Benefits
At Claranet, we go the extra mile with our people—because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes:
- Pension Scheme: Employer-matched contributions to help you plan for the future.
- Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing.
- Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms.
- Personalised Wellbeing Support: App-based resources and services available 24/7
- Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday.
- Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career.
What makes us unique is Team Claranet, our internal community that supports causes close to our employees’ hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee.
We’re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry.
About Claranet
Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries.
Equal Opportunities Statement
Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process.
Ready to take the next step in your career with Claranet? Click ‘apply’ – we can’t wait to meet you!
To view full job description please visit our careers page
Cyber Sales Manager employer: Claranet Limited
Contact Detail:
Claranet Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cyber Sales Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the cyber and tech space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Cyber Sales Manager role!
✨Tip Number 2
Showcase your expertise! Create a personal brand online by sharing insights on LinkedIn or relevant forums. Post about market trends or your thoughts on customer success strategies. This will position you as an authority in the field and attract potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to sales management and customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experience effectively and demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, hit that apply button and let’s get the conversation started!
We think you need these skills to ace Cyber Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Cyber Sales Manager role. Highlight your successes in managing complex sales cycles and driving revenue growth through cross-sell and up-sell strategies.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've delivered excellent customer experiences and built long-term partnerships in your previous roles.
Showcase Your Knowledge: Demonstrate your understanding of market trends and emerging technologies in your application. This will show us that you’re not just looking for a job, but that you’re genuinely interested in contributing to our success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining Team Claranet!
How to prepare for a job interview at Claranet Limited
✨Know Your Cyber Sales Stuff
Make sure you brush up on the latest trends in cyber sales and technology. Understand the competitive landscape and be ready to discuss how you can leverage your knowledge to drive revenue growth through cross-sell and up-sell strategies.
✨Showcase Your Leadership Skills
Be prepared to talk about your experience in managing and coaching teams. Highlight specific examples where you've successfully developed team members or improved customer satisfaction, as this role requires balancing management with hands-on sales.
✨Demonstrate Relationship Management
Think of examples that showcase your strong relationship management skills. Be ready to discuss how you've built long-term partnerships and delivered excellent customer experiences, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios related to conflict management and adapting to change. Practice articulating how you would handle challenges in a constructive manner, as this will show your flexibility and problem-solving abilities.
