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- Tasks: Manage tenancies, support residents, and ensure excellent service delivery.
- Company: Clanmil Housing Association provides homes for over 6,000 people and is committed to growth.
- Benefits: Enjoy flexible hours, generous leave, healthcare, and a progressive working policy.
- Why this job: Join a vibrant team making a real impact in the community while developing your skills.
- Qualifications: Experience in housing or community services, strong IT skills, and a proactive attitude required.
- Other info: This role offers travel across various schemes and opportunities for further positions.
The predicted salary is between 34565 - 38997 £ per year.
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Housing Officer Somme Park
37 hours per week
Housing Officer Somme Park
37 hours per week
Salary: £34, 565.38 – £38, 996.84
Closing date: 02/09/2025
At Clanmil, we believe that housing is about people. We have come a long way in the last 40+ years, with over 6,000 properties and are ambitious to continue to grow and provide great homes. Can you help us do that?
HOUSING OFFICER
A reserve list will be developed for further posts
37 hours per week Monday Friday (Flexi Hours)
Based in Somme Park, Derry
Salary: £34, 565.38 – £38, 996.84
About The Role
We are looking for a Housing Officer to deliver an effective patch management service. Youll ensure tenancies are managed, help people to sustain tenancies, manage rental income and oversee excellence in service delivery to customers. It will be fast paced, it will not always be plain sailing, but it will be so rewarding. We are looking for someone who is a problem solver, confident, customer focussed, resilient with a flexible, can-do attitude will help the service run smoothly.
About You
Were confident that you can bring expertise and experience that will help you excel at your job. What you need to show us is your drive for success, your passion for enjoying what you do and your authentic approach in following up on what you promise. You will have experience of working in housing/support services or tenancy management or community development/voluntary sector.
Excellent IT skills are required as well as the ability to organise, prioritise a busy workload in a vibrant working environment and to respond and adapt to changing priorities to deliver a quality service.
Travel across our different schemes will be part of the job and you should be able to do this without relying on public transport.
About Working For Clanmil
We strongly believe in our purpose and by joining our growing and vibrant organisation you will support us to provide homes for people to live well. We have some great benefits in place to reward you which include generous annual leave/flexi, healthcare, pension contributions and a progressive home and agile working policy.
Want to apply?
Great, all you need to do is let us know more about your experience and what you will bring to the role. We also want to know how you will live our values. Head over to our website by clicking Apply below to download the job description and submit your application.
Closing date:22/08/2025Interview date: w/c 01/09/2025
Clanmil Housing Association is an Equal Opportunities Employer
Recruitment records are held for two years as per our Data Retention Policy
The Association reserves the right to heighten the criteria based on demand.
Further appointments may be made from this competition should Clanmil positions become vacant which require the same eligibility criteria and have similar duties and responsibilities.
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Housing Officer employer: Clanmil Housing Group
Contact Detail:
Clanmil Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarise yourself with the local housing market and community needs in Derry. Understanding the specific challenges and opportunities in the area will help you demonstrate your knowledge during interviews and show that you're genuinely invested in the role.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work in community development or tenancy management. Attend local events or join relevant online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed tenancies or resolved conflicts. Having concrete examples ready will showcase your problem-solving skills and customer-focused approach, which are key for this role.
✨Tip Number 4
Highlight your IT skills by being ready to discuss specific software or tools you've used in previous roles. Since excellent IT skills are a requirement, demonstrating your proficiency can set you apart from other candidates.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Officer position. Tailor your application to highlight how your skills and experiences align with what Clanmil is looking for.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience in housing, support services, or community development. Provide specific examples of how you've successfully managed tenancies or delivered excellent customer service.
Demonstrate Your Values: Clanmil is interested in how you will embody their values. In your application, share personal anecdotes that reflect your commitment to providing quality service and your problem-solving abilities in challenging situations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Clanmil Housing Group
✨Show Your Passion for Housing
Make sure to express your genuine interest in housing and community development during the interview. Clanmil values individuals who are passionate about providing homes and supporting people, so share any relevant experiences that highlight your commitment to this cause.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've successfully resolved issues in previous roles, especially in housing or customer service. This will showcase your ability to handle the fast-paced and sometimes challenging nature of the Housing Officer role.
✨Highlight Your IT Proficiency
Since excellent IT skills are a requirement, be ready to discuss your experience with relevant software and tools. Mention any specific systems you’ve used for tenancy management or customer service to demonstrate your capability.
✨Emphasise Flexibility and Adaptability
Clanmil is looking for someone who can adapt to changing priorities. Share instances where you've successfully managed a busy workload or adjusted to new challenges, showing that you can thrive in a dynamic environment.
