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For Companies At a Glance
- Tasks: Support tenants in independent living and promote their wellbeing.
- Company: Join Clanmil Housing Association, a community-focused employer.
- Benefits: Competitive salary, flexible hours, and training opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong admin skills and a passion for customer experience.
- Other info: Flexible working environment with opportunities for career growth.
The predicted salary is between 24598 - 27620 £ per year.
20 hours per week based at Henderson Court, Knocknagoney and Hughes Court, Belfast.
Salary: £24,598 - £27,620 pro rata per annum (increasing to £26,935.76 - £30,244.36 as of 1st April 2026).
A Bit About The Role
As Scheme Co-ordinator you will promote the independence, dignity, security, privacy, confidentiality, rights and wellbeing of our customers in independent living. You will also be responsible for supporting our tenants to lead the lives they choose as independently as possible, signposting and working closely with other agencies. This role has the most direct impact in our communities and on the lives of the people we support. We will need you to be flexible in order to meet customers' needs including occasional evening work. The role will require some reasonable travel to cover neighbouring schemes for example, holiday cover, so you should be able to travel to meet the requirements of the post without relying on public transport and apply a flexible, smart approach to delivery that will demonstrate that things can be done sustainably and be able to respond to out-of-hours emergencies when required.
A Bit About You
You will have a good understanding of what great customer experience looks like. Experience of working with people with a range of different support needs, completing support plans and a good understanding of housing related support would be extremely useful in the role but we can provide training on these areas. This isn’t a hands-on caring role; strong administration skills, digitally connected with previous experience of working with computer packages is essential to your success in the role. Building and maintaining respectful relationships is key.
Are you interested? You will find further details regarding the qualifications, experience, and skills to succeed in this role, on the job description and person specification. If you think this is a job that will bring you real satisfaction, we would love to hear from you!
Want to apply? You will find further details regarding the qualifications, experience, and skills to succeed in this role, on the job description and person specification. If you have the right skills, enthusiasm, and attitude to lead on the subject matter and the team, we would love to hear from you! You should click in the apply button below!
Closing date: 17th March 2026
Interview dates: w/c 23rd March 2026
Clanmil Housing Association is an Equal Opportunities Employer. Recruitment records are held for two years as per our Data Retention Policy. We reserve the right to heighten the criteria based on demand. Further appointments may be made from this competition should Clanmil positions become vacant which require the same eligibility criteria and have similar duties and responsibilities.
Scheme Co-Ordinator in Belfast employer: Clanmil Housing Group
Contact Detail:
Clanmil Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Co-Ordinator in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how they align with your own. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more natural you'll feel during the real deal.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Scheme Co-Ordinator in Belfast
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Scheme Co-Ordinator. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Customer Experience: Since this role is all about promoting independence and wellbeing, share specific examples of how you've provided great customer service in the past. We want to see your passion for helping others shine through!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it helps us keep everything organised and makes the process smoother for everyone involved.
How to prepare for a job interview at Clanmil Housing Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Scheme Co-Ordinator. Familiarise yourself with the key aspects of promoting independence and wellbeing for customers. This will help you articulate how your skills align with the role.
✨Showcase Your Customer Experience Skills
Be prepared to discuss your previous experiences in providing excellent customer service. Think of specific examples where you've supported individuals with diverse needs, as this will demonstrate your understanding of what great customer experience looks like.
✨Highlight Your Administration and Digital Skills
Since strong administration skills are essential, come ready to talk about your experience with computer packages and how you've used them in past roles. Mention any specific tools or software you’re familiar with that could be relevant to the job.
✨Demonstrate Flexibility and Problem-Solving
Given the need for flexibility in this role, prepare to share examples of how you've adapted to changing circumstances in previous jobs. Discuss your approach to handling out-of-hours emergencies or unexpected challenges, showcasing your ability to think on your feet.