Senior Engagement Officer

Senior Engagement Officer

Full-Time No working from home possible
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At a Glance

  • Tasks: Engage with communities and enhance customer involvement in housing services.
  • Company: Clanmil Housing Association, dedicated to providing great homes for people.
  • Benefits: Generous annual leave, flexi hours, healthcare, and pension contributions.
  • Other info: Join a vibrant team with opportunities for personal and professional growth.
  • Why this job: Make a real difference in people's lives by amplifying their voices.
  • Qualifications: Experience in community engagement and strong IT skills required.

Senior Engagement Officer At Clanmil, we believe that housing is about people. We have come a long way in the last 40+ years, with over 6,000 properties and are ambitious to continue to grow and provide great homes. Can you help us dothat? SENIOR ENGAGEMENT OFFICER 37 hours per week (Mon Fri, flexi hours) Based in Northern Whig House, 3 Waring Street, Belfast Salary: £37,613 to £42,435 We are looking for an experienced and community-focused Senior Engagement Officer to join our team and help us strengthen the way we listen to, involve and work with our customers, residents and communities. As a housing association, we know that great engagement is about more than communicating with people. It is about listening to customers, building trust, involving communities in decisions and making sure their voices influence the services we provide. About the role As Senior Engagement Officer, you will play a key role in developing and delivering our customer, resident and community engagement activity. You will work closely with colleagues, customers and external partners to create meaningful opportunities for people to have their say and influence the services that affect them. About you Were confident that you can bring expertise and experience that will help you excel at your job. What you need to show us is your drive for success, your passion for enjoying what you do and your authentic approach in following up on what you promise. Excellent IT skills are required as well as the ability to organise, prioritise a busy workload in a vibrant working environment and to respond and adapt to changing priorities to deliver a quality service. About working for Clanmil We strongly believe in our purpose and by joining our growing and vibrant organisation you will support us to provide homes for people to live well. We have some great benefits in place to reward you which include generous annual leave/flexi, healthcare and pension contributions. Want to apply? Great, all you need to do is let us know more about your experience and what you will bring to the role. We also want to know how you will live our values. Head over to our website to download the job description and submit your application. Closing date: 8thSeptember 2026 Interview date: Wednesday 23rd September 2026 Clanmil Housing Association is an Equal Opportunities Employer Recruitment records are held for two years as per our Data Retention Policy The Association reserves the right to heighten the criteria based on demand. Further appointments may be made from this competition should Clanmil positions become vacant which require the same eligibility criteria and have similar duties and responsibilities. TPBN1_NI

Senior Engagement Officer employer: Clanmil Housing Association

At Clanmil, we pride ourselves on being a community-focused housing association that values the voices of our residents and customers. Our vibrant work culture in Belfast fosters collaboration and innovation, offering generous benefits such as flexible working hours, healthcare, and pension contributions, all while providing meaningful opportunities for professional growth. Join us in our mission to create great homes and make a real difference in people's lives.

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Contact Details:

Clanmil Housing Association Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Engagement Officer

Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Clanmil Housing Association.

Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Clanmil Housing Association.

Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Clanmil Housing Association.

Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Clanmil Housing Association. Apply directly through us to stand out!

We think you need these skills to ace Senior Engagement Officer

Community Engagement
Customer Service
Communication Skills
Trust Building
Organisational Skills
Prioritisation
Adaptability

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Clanmil Housing Association. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Senior Engagement Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Clanmil Housing Association

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Clanmil Housing Association. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!