At a Glance
- Tasks: Welcome new tenants, provide support, and build community connections.
- Company: Join Clanmil Housing Association, a vibrant and growing organisation.
- Benefits: Generous annual leave, pension contributions, and award-winning work-life balance.
- Other info: Flexible working environment with opportunities for personal growth.
- Why this job: Make a real difference in people's lives and foster community spirit.
- Qualifications: Experience in housing or support roles and strong relationship-building skills.
The predicted salary is between 31500 - 38500 £ per year.
Tenancy Support Co-Ordinator - West Belfast At Clanmil, we believe that housing is about people.
We have way in the last 40+ years, with over 6,000 properties and are ambitious to continue to grow and provide great homes.
Can you help us do that?
Tenancy Support Co-Ordinator Based at Caffrey Hub, West Belfast 37 hours per week £27,609.15-£31,000.47 per annum About the role Were seeking a Tenancy Support Co Ordinator to join Team Clanmil!
You will be based in Caffrey hub, West Belfast covering schemes in the surrounding area.
You will welcome new tenants to their homes, providing and explaining tenant handbooks, sign up new tenants and carry out home visits.
Develop strong partnerships with organisations that promote and support our tenants e. g. floating support services, Advice NI, local councils and advocacy support You will respond to complaints of antisocial behaviour across including taking statements, reviewing cctv footage and supporting the Housing Officer to take enforcement action.
You will also Support older tenants to reduce social isolation, arrange activities to promote a sense of community.
A bit about you You will have at least one years experience working in a housing, community, or support-based role, with a good understanding of how to signpost individuals to appropriate support services and external agencies.
You will be proactive, compassionate, and confident in building positive relationships with people from a range of backgrounds.
You will be able to travel independently to meet the requirements of the role without reliance on public transport and demonstrate a flexible, practical approach to service delivery, ensuring support is provided effectively and sustainably.
You will also be willing and able to respond to out-of-hours emergencies when required, showing initiative, resilience, and a commitment to achieving positive outcomes.
What we offer: We strongly believe in our purpose and by joining our growing and vibrant company.
In return, we offer a fantastic rewards package from generous annual leave, pension contributions and an award-winning work-life balance package which we are happy to tell you about.
Closing date: 8th September 2026 @ 11:59pm Interview date:18th September 2026 Clanmil Housing Association is an Equal Opportunities Employer Recruitment records are held for two years as per our Data Retention Policy The Association reserves the right to heighten the criteria based on demand.
Further appointments may be made from this competition should Clanmil positions become vacant which require the same eligibility criteria and have similar duties and responsibilities.
TPBN1_NI
Tenancy Support Co-Ordinator in London employer: Clanmil Housing Association
At Clanmil, we pride ourselves on being a people-focused employer, dedicated to creating a supportive and inclusive work environment. Our Tenancy Support Co-Ordinator role at Caffrey Hub in West Belfast offers not only competitive salaries and generous benefits but also a strong commitment to employee growth and community engagement. Join us to make a meaningful impact while enjoying a fantastic work-life balance and the opportunity to develop your career in a vibrant and ambitious organisation.
Contact Details:
Clanmil Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Support Co-Ordinator in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Clanmil Housing Association.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Clanmil Housing Association!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Clanmil Housing Association, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Clanmil Housing Association or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Tenancy Support Co-Ordinator in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Clanmil Housing Association:Before hitting send, make sure to tailor your application specifically to Clanmil Housing Association! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Clanmil Housing Association
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
