Housing Officer

Housing Officer

Full-Time 34020 - 40999 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage tenancies, oversee rental income, and ensure excellent service delivery to customers.
  • Company: Clanmil has over 6,000 properties and is committed to providing great homes for people.
  • Benefits: Enjoy generous annual leave, healthcare, pension contributions, and a flexible working policy.
  • Other info: This role requires travel across different schemes without relying on public transport.
  • Why this job: Join a vibrant organisation dedicated to helping people live well in their homes.
  • Qualifications: Experience in housing/support services or tenancy management is essential.

The predicted salary is between 34020 - 40999 £ per year.

At Clanmil, we believe that housing is about people. We have come a long way in the last 40+ years, with over 6,000 properties and are ambitious to continue to grow and provide great homes. Can you help us do that?

About the role

We are looking for a Housing Officer to deliver an effective patch management service. You will ensure tenancies are managed, help people to sustain tenancies, manage rental income and oversee excellence in service delivery to customers. It will be fast paced, it will not always be plain sailing, but it will be so rewarding. We are looking for someone who is a problem solver, confident, customer focused, resilient with a flexible, can-do attitude to help the service run smoothly.

About you

We’re confident that you can bring expertise and experience that will help you excel at your job. What you need to show us is your drive for success, your passion for enjoying what you do and your authentic approach in following up on what you promise. You will have experience of working in housing/support services or tenancy management or community development/voluntary sector. Excellent IT skills are required as well as the ability to organise, prioritise a busy workload in a vibrant working environment and to respond and adapt to changing priorities to deliver a quality service. Travel across our different schemes will be part of the job and you should be able to do this without relying on public transport.

About working for Clanmil

We strongly believe in our purpose and by joining our growing and vibrant organisation you will support us to provide homes for people to live well. We have some great benefits in place to reward you which include generous annual leave/flexi, healthcare, pension contributions and a progressive home and agile working policy.

Want to apply?

Great, all you need to do is let us know more about your experience and what you will bring to the role. We also want to know how you will live our values. Head over to our website to download the job description and submit your application.

Closing date: 30th June 2026

Interview date: w/c 6th of July 2026

Clanmil Housing Association is an Equal Opportunities Employer.

Housing Officer employer: Clanmil Housing Association

Clanmil Housing Association is based in Northern Ireland and focuses on providing quality homes. Employees enjoy a progressive home and agile working policy, alongside generous benefits like healthcare and pension contributions. The team is passionate about making a positive impact in the community.

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Contact Details:

Clanmil Housing Association Recruitment Team

We think you need these skills to ace Housing Officer

Patch Management
Tenancy Management
Customer Service
Problem-Solving Skills
Resilience
Flexibility
IT Skills