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- Tasks: Support our team with admin tasks and provide top-notch service to tenants.
- Company: Join a dynamic organisation focused on customer satisfaction.
- Benefits: Gain valuable experience, competitive salary, and opportunities for growth.
- Why this job: Make a difference in people's lives while developing your skills.
- Qualifications: 2 years admin experience and 5 GCSEs including Maths & English.
- Other info: Work in a fast-paced environment across Northern Ireland.
The predicted salary is between 24000 - 36000 £ per year.
As Assets Assistant you will provide a great customer-focused service to our tenants.
Responsibilities
- Carry out a support role to Response and Planned team on administration tasks including letter generation, preparation of pro forma, updating data on various spreadsheets and supporting team on ad hoc projects.
- Assist in the loading and updating of performance targets and actions on Pentana (performance management system).
- Update the Aids & Adaptation spreadsheet and assist with the completions and closedown of works orders, collating invoices for claims processing and providing reports to Managers.
- Update the voids spreadsheet and prepare tenant packs for dispatch to incoming tenants.
- Carry out six-week check with new tenant.
- Assist with 10% sample checks on voids processing for audit.
- Closing daily Asset’s CRM notes.
- Coordinate the customer meeting such as FSG and RCG. Agreeing venue and agenda, preparing and issuing papers and general meeting set up.
Skills and Qualifications
- A minimum of 2 years administration experience in a busy office environment AND 5 GCSEs at Grade C or above, or equivalent, to include Maths & English OR 5 years relevant experience in a busy office environment.
- A minimum of 1 years’ experience of dealing with a high volume of calls in front line customer service to include dealing with customer enquiries.
- Complete proficiency in the use of Microsoft Office applications such as Outlook, Word, Excel and Power Point.
Area: All of Northern Ireland
Closing date: 13 Feb 2026
Assets Administrator in Belfast employer: Clanmil Housing Association
Contact Detail:
Clanmil Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assets Administrator in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Assets Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their needs, especially in customer service and administration tasks. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your skills and experiences. Focus on how you can contribute to the team, especially in handling customer enquiries and managing data.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Assets Administrator in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assets Administrator role. Highlight your admin experience and customer service skills, as these are key for us. Use specific examples that show how you've excelled in similar tasks.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Keep it concise but engaging, and explain why you're the perfect fit for our team. Mention your familiarity with Microsoft Office and any relevant projects you've worked on.
Showcase Your Attention to Detail: In this role, attention to detail is crucial. When filling out your application, double-check for typos or errors. We want to see that you can maintain high standards in your work right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s straightforward and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Clanmil Housing Association
✨Know Your Stuff
Make sure you’re familiar with the job description and responsibilities. Brush up on your knowledge of performance management systems like Pentana, as well as your Excel skills. Being able to discuss how you've handled similar tasks in the past will show that you're ready for the role.
✨Customer Service Focus
Since this role is all about providing great customer service, think of examples where you've gone above and beyond for customers. Be prepared to share specific stories that highlight your communication skills and ability to handle enquiries effectively.
✨Organisational Skills Matter
This position involves a lot of administration and coordination. Bring examples of how you’ve managed multiple tasks or projects simultaneously. You might even want to mention any tools or methods you use to stay organised, like spreadsheets or task management apps.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the types of projects you’ll be involved in, or how success is measured in the role. This shows your interest and helps you determine if the company is the right fit for you.
