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- Tasks: Supervise daily brasserie operations and ensure exceptional guest satisfaction.
- Company: Clandeboye Lodge Hotel, known for its warm atmosphere and creative menus.
- Benefits: Free meals, flexible shifts, 50% off food, and career progression opportunities.
- Why this job: Join a top-ranked venue and lead a friendly team in a vibrant environment.
- Qualifications: 2 years' experience in a similar role and strong leadership skills.
- Other info: Enjoy a good work/life balance with daytime and evening shifts.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join to apply for the Brasserie Supervisor role at Clandeboye Lodge Hotel.
The Coq & Bull brasserie at the Clandeboye Lodge is one of North Down’s top ranked venues. Known for its warm atmosphere, creative menus and exceptional hospitality. Wherever possible we design shift patterns that allow you to enjoy a good work/life balance, with both daytime and evening shifts.
What we can offer you
- Free staff meals on shift
- Flexibility where we can
- Free uniforms
- Taxi fare contribution if you do not have your own transport
- Free onsite parking
- 50% off food in the Coq & Bull brasserie & overnight stays for friends & family
- Internal training & career progression
- Reduced green fees at Blackwood golf
Responsibilities
- Supervising and assisting with the day-to-day brasserie operations
- Delivering the highest level of guest satisfaction by providing a warm welcome, a friendly atmosphere and efficient service, delivered by a helpful and courteous team
- Liaising with relevant departments, such as kitchen, reception and housekeeping, to ensure the effective and efficient running of the brasserie
- Dealing with all customer complaints, queries and suggestions
- Promoting new ideas for business and product development
- Compliance with health & safety and food safety regulations, and cleanliness & hygiene standards
- Carrying out any other related duties within the hotel
Qualifications / You must
- Have at least 2 years’ experience in a similar role.
- Be motivated to go the extra mile in service delivery
- Demonstrate your ability to lead, motivate and inspire
- Have good organisational skills and be able to work well under pressure
- Be empathetic when interacting with guests and colleagues
- Have experience in working with POS and completing end of shift reconciliations
- Have good working knowledge of Microsoft 365 Word and Excel
- Be able to work shift patterns and be available to work day-time, evenings and weekends
How to apply
Please send your CV to jobs@clandeboyelodge.co.uk. Make sure to state the job you are applying to so that we can consider your application.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Industries
- Hospitality
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Brasserie Supervisor employer: Clandeboye Lodge Hotel
Contact Detail:
Clandeboye Lodge Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brasserie Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Brasserie Supervisor role.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about how you've gone the extra mile for guests in the past – it’ll make you memorable!
✨Tip Number 3
Research the venue! Familiarise yourself with the Coq & Bull brasserie's menu and atmosphere. This will not only impress during interviews but also help you tailor your answers to show you're a perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Brasserie Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Brasserie Supervisor role. Highlight your relevant experience and skills that match what we’re looking for, like your ability to lead a team and deliver exceptional service.
Craft a Catchy Cover Letter: Don’t skip the cover letter! Use it to showcase your personality and passion for hospitality. Let us know why you want to join our team at the Coq & Bull brasserie and how you can contribute to our warm atmosphere.
Show Off Your Experience: When detailing your experience, focus on specific examples where you’ve gone the extra mile in service delivery or successfully handled customer complaints. We love hearing about real-life situations!
Follow Application Instructions: Make sure to send your application to the right email and mention the job title clearly. This helps us sort through applications quickly and ensures yours gets the attention it deserves!
How to prepare for a job interview at Clandeboye Lodge Hotel
✨Know the Venue Inside Out
Before your interview, take some time to research the Coq & Bull brasserie. Familiarise yourself with their menu, atmosphere, and any recent news or events. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Brasserie Supervisor, you'll need to lead and inspire your team. Prepare examples from your past experience where you've successfully motivated staff or resolved conflicts. Highlighting these skills will demonstrate that you're ready to take on the responsibilities of the role.
✨Emphasise Customer Service Excellence
Customer satisfaction is key in hospitality. Be ready to discuss how you've gone the extra mile for guests in previous roles. Share specific stories that illustrate your ability to handle complaints and create a warm, welcoming environment.
✨Prepare for Practical Scenarios
Expect situational questions during your interview. Think about how you would handle various scenarios, such as a busy shift or a dissatisfied customer. Practising these responses will help you feel more prepared and confident when discussing your problem-solving abilities.