At a Glance
- Tasks: Lead the events team to deliver exceptional service at a top wedding venue.
- Company: Clandeboye Lodge, one of Northern Ireland's premier event locations.
- Benefits: Flexible hours, free meals, discounts for friends and family, and uniform provided.
- Other info: Opportunity for growth in a fast-paced, exciting environment.
- Why this job: Join a dynamic team and create unforgettable experiences for guests.
- Qualifications: 2 years in a junior management role, strong leadership, and organisational skills.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for an Assistant Events Manager to join the Events team on a full-time basis. The Clandeboye Lodge is one of Northern Ireland’s top events and wedding venues, hosting in excess of 350 events per year, from weddings to gala and awards dinners attended by 300 guests.
Your main duties and responsibilities include, but are not limited to:
- Directing, supervising, and assisting with the day-to-day events operations, in line with Banquet event orders.
- Delivering the highest level of guest satisfaction by providing a warm welcome, a friendly atmosphere, and efficient service, delivered by a helpful and courteous team.
- Controlling the quality of all products and services, operating and staff costs, cleanliness, and maintenance within the department.
- Liaising with relevant departments, such as Kitchen and Events sales team, to ensure the effective and efficient running of all events.
- Dealing with all customer complaints, queries, and suggestions in the absence of your line manager.
- Promoting new ideas for business and product development.
- Compliance with health & safety and food safety regulations, and cleanliness & hygiene standards.
- Assisting with departmental inductions, on the job and departmental training.
- Carrying out any other related duties within the hotel.
You must:
- Have at least 2 years' experience in a junior F & B management role, preferably (but not a precondition) with an events background.
- Be motivated to go the extra mile in service delivery.
- Demonstrate your ability to lead, motivate and inspire.
- Have good organisational skills and be able to work well under pressure.
- Be empathetic when interacting with guests and colleagues.
- Have experience in working with POS and completing end-of-shift reconciliations.
- Have a good working knowledge of Microsoft 365 Word and Excel.
- Be able to work shift patterns and be available to work daytime, evenings, and weekends.
Your rewards:
In addition to your basic pay, we schedule reasonable hours, offer flexibility wherever we can, free staff meals on shifts, free uniforms and a contribution to taxi fares if you do not have your own transport. If you want to treat your friends and family, we’ll give you 50% off food, special family and friends rates for overnight stays and reduced green fees at Blackwood Golf.
Please send your CV to jobs@clandeboyelodge.co.uk. Make sure to state the job you are applying to so that we can consider your application.
Assistant Events Manager in Bangor employer: Clandeboye Lodge Hotel
At Clandeboye Lodge, we pride ourselves on being one of Northern Ireland's premier event venues, offering a vibrant work culture that values teamwork and exceptional service. As an Assistant Events Manager, you'll enjoy flexible working hours, complimentary meals during shifts, and generous discounts for friends and family, all while contributing to memorable experiences for our guests. With ample opportunities for professional growth and a supportive environment, Clandeboye Lodge is the perfect place to advance your career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Events Manager in Bangor
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, attend local networking events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for events shine through. Share stories about your past experiences and how you've gone the extra mile to ensure guest satisfaction. This will help you stand out from the crowd.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to venues like Clandeboye Lodge and express your interest in joining their team. A friendly email can go a long way in making a memorable impression.
✨Tip Number 4
Prepare for the unexpected! In the events world, things can change quickly. Be ready to discuss how you handle pressure and adapt to last-minute changes during interviews. This shows you're the perfect fit for a dynamic role like Assistant Events Manager.
We think you need these skills to ace Assistant Events Manager in Bangor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in events management and customer service. We want to see how you've gone the extra mile in previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for events and how you can lead our team to deliver exceptional service. Keep it friendly and professional, just like the atmosphere we aim to create.
Showcase Your Organisational Skills:In your application, give examples of how you've managed multiple tasks under pressure. We love candidates who can juggle responsibilities while keeping a smile on their face!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. Don’t forget to mention the Assistant Events Manager position in your application so we know exactly what role you’re after!
How to prepare for a job interview at Clandeboye Lodge Hotel
✨Know Your Events Inside Out
Before the interview, get familiar with the types of events the venue hosts. Research weddings, gala dinners, and any unique offerings. This will help you demonstrate your understanding of the role and show that you're genuinely interested in what they do.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading teams. Prepare examples of how you've motivated and inspired your colleagues in past roles. Highlight specific situations where your leadership made a difference in service delivery or guest satisfaction.
✨Prepare for Customer Scenarios
Think about potential customer complaints or queries you might face in this role. Prepare responses that showcase your empathy and problem-solving skills. This will show that you can handle pressure and maintain high standards of service.
✨Familiarise Yourself with Tech Tools
Brush up on your knowledge of POS systems and Microsoft 365, especially Word and Excel. Be prepared to discuss how you've used these tools in previous roles, as this will demonstrate your readiness to hit the ground running.
