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- Tasks: Coordinate and manage summer programmes, ensuring smooth operations and high welfare standards.
- Company: Join CLAN Language Schools, a vibrant language education provider in Edinburgh.
- Benefits: Full-time, permanent role with opportunities for professional growth and development.
- Why this job: Make a real impact on young learners' lives through engaging educational experiences.
- Qualifications: Experience in educational programme management and strong leadership skills required.
- Other info: Dynamic work environment with a commitment to safeguarding and inclusion.
The predicted salary is between 28800 - 48000 £ per year.
Line Management of: Activity and Welfare Staff
Location: Edinburgh (Scotland), UK
Contract Type: Full-time, Permanent, On-Site
About us
Welcome to CLAN Language Schools Ltd. Where learning English transcends the classroom and enriches lives worldwide. Established by a team with decades of collective experience in language education, CLAN Language Schools specialises in English language programs designed specifically for young international learners aged 7 to 17. We pride ourselves on building unique learning programs that blend traditional English language teaching with engaging cultural immersions. Our year-round school is located in the heart of Scotland’s most vibrant city, Edinburgh! We offer a unique blend of classroom learning and cultural immersion through our comprehensive Excursion/Activity programs. We understand that language is more than just words; it is the key to connecting with the world. That’s why we also provide online English lessons, ensuring learning opportunities are boundless and not confined by geographical limits. We are now seeking an Operations Coordinator to join our team and contribute to our vision of delivering exceptional educational experiences.
Purpose of the Role
The Operations Coordinator will play a key role in supporting the planning, coordination and delivery of CLAN’s programmes. Working closely with the central office team, the post-holder will be involved in pre-summer preparation, recruitment, centre logistics, safeguarding, and operational delivery during the summer period. This is a fully on-site role based at our Edinburgh offices, suited to someone with excellent organisational skills, experience in the language school sector, initiative, and a strong sense of responsibility. During the summer, the Operations Coordinator will act as a Centre Manager, leading on-site delivery and acting as the Designated Safeguarding Lead (DSL).
Key Responsibilities
- Coordinate planning, logistics, bookings, and resourcing for summer centres
- Manage communication with suppliers, venues, host institutions, and partners
- Support the CEO with programme scheduling, operational planning, and resource allocation
- Monitor operational budgets and assist with cost tracking across key projects
- Prepare operational handbooks, policies, and staff training materials
- Provide administrative and operational support to the senior management team
- Step in as Centre Manager during summer peak periods, overseeing daily operations, staff performance, and delivery quality
- Develop and lead social programmes in summer and year-round
- Drive recruitment of non-academic staff, assisting HR with compliance documentation and onboarding
- Ensure operational policies are kept up to date, accurate and in-line with Accreditation UK compliance
- Act as DSL (Designated Safeguarding Lead) and maintain high welfare standards
Essential Qualifications & Experience
- Proven management experience in educational programme operations, preferably with young learners summer courses as Centre Manager, Activity Manager, Welfare Manager or Director of Studies
- Strong leadership and team management abilities
- Excellent communication, organisational, and interpersonal skills
- Knowledge of safeguarding and welfare practices
- Experience with budgeting and resource management
- Strong problem-solving and crisis-management abilities
- High level of computer literacy (MS Office, databases, email)
- Bachelor’s degree in a relevant field
- Right to work in the UK
- Valid Enhanced PVG (or willingness to obtain through CLAN)
Desirable Qualifications & Experience
- 2+ years’ experience in ELT and leadership within multi-site or year-round operations
- Experience managing seasonal or multi-site provision
- Knowledge of Accreditation UK standards
- Safer Recruitment in ELT
- Specialist Safeguarding (Level 3)
- First Aid at Work (Level 3)
Personal Attributes
- Supportive, collaborative leadership style
- Commitment to safeguarding, equality, and inclusion
- Analytical, proactive, and solutions-focused
- Passionate about learner and staff development
- High professional standards and integrity
Safeguarding Statement
CLAN Language Schools is committed to safeguarding and promoting the welfare of children and young people. All staff must share this commitment and undergo appropriate pre-employment checks, including Enhanced PVG clearance and verification of identity and right to work.
Operations Coordinator (full-time, permanent) employer: CLAN Language Schools
Contact Detail:
CLAN Language Schools Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator (full-time, permanent)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CLAN Language Schools. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to operations coordination and safeguarding. Think about specific examples from your past experiences that demonstrate your skills in leadership, problem-solving, and team management.
✨Tip Number 3
Show your passion! During the interview, express your enthusiasm for working with young learners and contributing to their educational experiences. Share any relevant stories or experiences that highlight your commitment to safeguarding and welfare practices.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Operations Coordinator (full-time, permanent)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Coordinator role. Highlight your experience in educational programme operations and any relevant leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with young learners and how you can contribute to our mission at CLAN. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Organisational Skills: As an Operations Coordinator, organisation is key! In your application, give examples of how you've successfully managed logistics or coordinated events in the past. We love seeing real-life examples that demonstrate your abilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at CLAN!
How to prepare for a job interview at CLAN Language Schools
✨Know Your Stuff
Before the interview, dive deep into CLAN Language Schools' mission and values. Familiarise yourself with their educational programmes and how they blend language learning with cultural immersion. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Leadership Skills
As an Operations Coordinator, you'll need strong leadership abilities. Prepare examples from your past experiences where you've successfully managed teams or projects, especially in educational settings. Highlight your problem-solving skills and how you've handled challenges in a proactive way.
✨Be Ready for Scenario Questions
Expect questions that assess your crisis management and safeguarding knowledge. Think of scenarios related to student welfare or operational hiccups and how you'd handle them. This will demonstrate your readiness for the role and your commitment to maintaining high welfare standards.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the summer programme logistics or how they measure success in their operations. This not only shows your enthusiasm but also helps you gauge if the role aligns with your career aspirations.
