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- Tasks: Coordinate and manage summer programmes, ensuring smooth operations and high-quality delivery.
- Company: Join CLAN Language Schools, a leader in immersive English language education for young learners.
- Benefits: Gain valuable experience in educational operations while working in vibrant Edinburgh.
- Why this job: Make a real impact on young learners' lives through engaging cultural and educational experiences.
- Qualifications: Experience in educational programme management and strong leadership skills required.
- Other info: Opportunity for personal growth in a supportive and collaborative environment.
The predicted salary is between 36000 - 60000 Ā£ per year.
Welcome to CLAN Language Schools Ltd. Where learning English transcends the classroom and enriches lives worldwide. Established by a team with decades of collective experience in language education, CLAN Language Schools specialises in English language programs designed specifically for young international learners aged 7 to 17. We pride ourselves on building unique learning programs that blend traditional English language teaching with engaging cultural immersions. Our yearāround school is located in the heart of Scotland's most vibrant city, Edinburgh! We offer a unique blend of classroom learning and cultural immersion through our comprehensive Excursion/Activity programs.
We understand that language is more than just words; it's the key to connecting with the world. That's why we also provide online English lessons, ensuring learning opportunities are boundless and not confined by geographical limits. We are now seeking an Operations Coordinator to join our team and contribute to our vision of delivering exceptional educational experiences.
Purpose of the Role
The Operations Coordinator will play a key role in supporting the planning, coordination and delivery of CLAN's programmes. Working closely with the central office team, the post-holder will be involved in pre-summer preparation, recruitment, centre logistics, safeguarding, and operational delivery during the summer period. This is a fully onāsite role based at our Edinburgh offices, suited to someone with excellent organisational skills, experience in the language school sector, initiative, and a strong sense of responsibility. During the summer, the Operations Coordinator will act as a Centre Manager, leading onāsite delivery and acting as the Designated Safeguarding Lead (DSL).
Responsibilities
- Coordinate planning, logistics, bookings, and resourcing for summer centres
- Manage communication with suppliers, venues, host institutions, and partners
- Support the CEO with programme scheduling, operational planning, and resource allocation
- Monitor operational budgets and assist with cost tracking across key projects
- Prepare operational handbooks, policies, and staff training materials
- Provide administrative and operational support to the senior management team
- Step in as Centre Manager during summer peak periods, overseeing daily operations, staff performance, and delivery quality
- Develop and lead social programmes in summer and yearāround
- Drive recruitment of nonāacademic staff, assisting HR with compliance documentation and onboarding
- Ensure operational policies are kept up to date, accurate and ināline with Accreditation UK compliance
- Act as DSL (Designated Safeguarding Lead) and maintain high welfare standards
Nice to have
- 2+ years' experience in ELT and leadership within multiāsite or yearāround operations
- Experience managing seasonal or multiāsite provision
- Knowledge of Accreditation UK standards
- Safer Recruitment in ELT
- Specialist Safeguarding (Level 3)
- First Aid at Work (Level 3)
Must Have
- Proven management experience in educational programme operations, preferably with young learners summer courses as Centre Manager, Activity Manager, Welfare Manager or Director of Studies
- Strong leadership and team management abilities
- Excellent communication, organisational, and interpersonal skills
- Knowledge of safeguarding and welfare practices
- Experience with budgeting and resource management
- Strong problemāsolving and crisisāmanagement abilities
- High level of computer literacy (MS Office, databases, email)
- Bachelor's degree in a relevant field
- Right to work in the UK
- Valid Enhanced PVG (or willingness to obtain through CLAN)
Personal Attributes
- Supportive, collaborative leadership style
- Commitment to safeguarding, equality, and inclusion
- Analytical, proactive, and solutionsāfocused
- Passionate about learner and staff development
- High professional standards and integrity
Safeguarding Statement
CLAN Language Schools is committed to safeguarding and promoting the welfare of children and young people. All staff must share this commitment and undergo appropriate preāemployment checks, including Enhanced PVG clearance and verification of identity and right to work.
Operations Coordinator in Edinburgh employer: CLAN Language Schools Ltd
Contact Detail:
CLAN Language Schools Ltd Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Operations Coordinator in Edinburgh
āØTip Number 1
Network like a pro! Reach out to people in the language education sector, especially those who work at CLAN Language Schools. A friendly chat can open doors and give you insights that might just land you that Operations Coordinator role.
āØTip Number 2
Show off your organisational skills! When you get the chance to meet with potential employers, share examples of how you've successfully managed projects or teams in the past. This will demonstrate that you're ready to take on the responsibilities of the role.
āØTip Number 3
Be proactive! If you see an opportunity to volunteer or assist with events related to CLAN, jump on it. This not only shows your enthusiasm but also gives you a taste of the culture and operations, making you a more attractive candidate.
āØTip Number 4
Apply through our website! Itās the best way to ensure your application gets noticed. Plus, it shows youāre genuinely interested in being part of the CLAN team and contributing to our mission of enriching lives through language education.
We think you need these skills to ace Operations Coordinator in Edinburgh
Some tips for your application š«”
Tailor Your CV: Make sure your CV is tailored to the Operations Coordinator role. Highlight your experience in educational programme operations and any relevant leadership roles you've held. We want to see how your skills align with our mission at CLAN!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for language education and how you can contribute to our unique learning programmes. Donāt forget to mention your organisational skills and experience with young learners.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love proactive problem-solvers who can think on their feet, especially in a dynamic environment like ours during the summer peak!
Apply Through Our Website: We encourage you to apply directly through our website. Itās the best way for us to receive your application and ensures youāre considered for the role. Plus, it shows youāre keen to join our team at CLAN!
How to prepare for a job interview at CLAN Language Schools Ltd
āØKnow the Company Inside Out
Before your interview, take some time to research CLAN Language Schools. Understand their mission, values, and the unique blend of language education and cultural immersion they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
āØShowcase Your Organisational Skills
As an Operations Coordinator, strong organisational skills are a must. Prepare examples from your past experiences where you've successfully managed logistics or coordinated events. Be ready to discuss how you handle multiple tasks and ensure everything runs smoothly.
āØDemonstrate Leadership Experience
Since the role involves acting as a Centre Manager during peak periods, highlight your leadership experience. Share specific instances where you've led a team, resolved conflicts, or improved processes. This will illustrate your capability to manage staff and maintain high standards.
āØPrepare for Safeguarding Questions
Given the importance of safeguarding in this role, be prepared to discuss your knowledge and experience in this area. Familiarise yourself with relevant policies and practices, and be ready to explain how you would ensure the welfare of young learners in your care.
