Supervisor - Whiteley

Supervisor - Whiteley

Full-Time 12000 - 18000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive sales, engage customers, and maintain a vibrant store atmosphere.
  • Company: Join Claire's, a fun and inclusive retail environment focused on self-expression.
  • Benefits: Enjoy an epic employee discount and real opportunities for career growth.
  • Why this job: Be part of a team that empowers customers to express themselves through fashion.
  • Qualifications: Retail experience and a passion for customer service are essential.
  • Other info: Expect a quick application process with a face-to-face interview.

The predicted salary is between 12000 - 18000 £ per year.

Part-Time Manager Opportunity. Join the team. Drive Sales. Be the Most You!

At Claire's, we’re all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you!

Responsibilities

  • Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue.
  • Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process.
  • Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless.
  • Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
  • Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales.
  • Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's.
  • Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire's haul into the next viral moment.

About You

  • Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers.
  • Social & Digital Savvy: You know what’s trending, what’s viral, and how to translate that into an amazing customer experience.
  • Customer-First Mentality: You get people, and you love making them feel confident and empowered.
  • Retail & Leadership Skills: At least one year of retail experience, ideally with some leadership or sales-driving responsibility.
  • Ready to Hustle: You’re organized, self-motivated, and always looking for ways to level up.

Job Requirements

  • You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
  • You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations.
  • You have completed some high school and have at least one year of retail management experience.
  • You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
  • You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
  • You are passionate about providing our customers with opportunities to express themselves freely every day.
  • You are energized by interacting with customers and strive to provide excellent service throughout their visit.
  • You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression.
  • You have strong verbal and written communication skills to effectively interact with customers, employees, and management.
  • You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling.
  • You are a driven team player with a positive attitude and willingness to learn.
  • You’re self-motivated and organized, as some of our stores may require you to work alone at times.
  • You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales.
  • You can create a curated fashion look with product during your shift.

Perks and Benefits

  • Epic Employee Discount: Score the latest accessories at an amazing discount!
  • Career Glow-Up: Real opportunities for promotions and career growth.
  • Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines.

Candidate Journey

Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better.

Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

Supervisor - Whiteley employer: Claire's

At Claire's, we pride ourselves on fostering a vibrant and inclusive work culture where creativity and self-expression thrive. As a Supervisor in Whiteley, you'll enjoy fantastic employee benefits, including an epic discount on our trendy accessories and real opportunities for career advancement. Join our energetic team and be part of a supportive environment that celebrates individuality and empowers you to shine while driving sales and creating memorable customer experiences.
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Contact Detail:

Claire's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor - Whiteley

✨Tip Number 1

Get to know the company! Before your interview, dive into Claire's culture and values. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.

✨Tip Number 2

Practice your sales pitch! Since this role is all about driving sales, think of ways you can demonstrate your sales skills during the interview. Maybe even prepare a few examples of how you've crushed sales goals in the past.

✨Tip Number 3

Show off your creativity! Bring some ideas on how you would keep the store fresh and engaging. Whether it’s visual merchandising or social media strategies, let your personality shine through!

✨Tip Number 4

Don’t forget to follow up! After your interview, shoot a quick thank-you note to express your appreciation for the opportunity. It shows you're keen and keeps you on their radar!

We think you need these skills to ace Supervisor - Whiteley

Sales Skills
Customer Service
Retail Management
Team Leadership
Communication Skills
POS System Proficiency
Inventory Management
Mathematical Skills
Fashion Knowledge
Social Media Savvy
Organisational Skills
Empathy
Creativity
Problem-Solving Skills

Some tips for your application 🫡

Show Your Sales Passion: When writing your application, let your sales-obsessed energy shine through! Share specific examples of how you've crushed sales goals in the past and how you can bring that same vibe to Claire's.

Be Yourself: We want to see the real you! Use your application to express your personality and creativity. Remember, self-expression is key at Claire's, so don’t hold back on showcasing what makes you unique.

Highlight Your Retail Experience: Make sure to detail your retail experience, especially any leadership roles or responsibilities you've had. We love seeing how you've motivated teams or driven sales in previous positions!

Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It’s super easy and ensures your application lands right where it needs to be. Plus, we can't wait to hear from you!

How to prepare for a job interview at Claire's

✨Know Your Sales Game

Before the interview, brush up on your sales techniques and be ready to share specific examples of how you've driven sales in the past. Think about times you upsold products or created memorable customer experiences that led to a sale.

✨Show Off Your Social Savvy

Since Claire's is all about trends, come prepared to discuss what's currently hot in fashion and social media. Share your insights on how you would use these trends to enhance customer experiences and drive sales in-store.

✨Demonstrate Your Customer-First Mentality

Be ready to talk about how you connect with customers, especially those who may be anxious or young. Share stories that highlight your patience and empathy, particularly in situations like conducting piercings or addressing customer concerns.

✨Bring Your Team Spirit

Claire's values teamwork, so think of examples where you've motivated a team or contributed to a positive work environment. Discuss how you can support the Store Manager and help create that high-energy vibe that customers love.

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