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- Tasks: Support management, drive sales, and ensure a fun shopping experience for customers.
- Company: Claire's is a leading fashion retailer with over 3000 stores worldwide, specialising in jewellery and accessories.
- Benefits: Enjoy flexible hours, training opportunities, and a fun work environment where you can express your style.
- Why this job: Join a vibrant team, develop your skills, and make a positive impact on customer experiences.
- Qualifications: Some high school education and at least 1 year of retail experience required.
- Other info: We value diversity and are committed to providing accommodations throughout the recruitment process.
The predicted salary is between 12000 - 18000 £ per year.
As a 3rd Keyholder at Claire's, you will be responsible for:
- Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales.
- In the absence of any other management, you may open and close the store and are responsible at that point for ensuring that the store trades safely and legally.
- Delivering sales through friendly and efficient customer service.
- Ensuring our customers have a fun and enjoyable shopping experience.
- Demonstrating Claire's products.
- Assisting customers with their queries using your product knowledge.
- Assisting with processing store deliveries, visual merchandising, stock takes, markdowns, and promotions.
- Ear piercing (you will receive full training).
- Ensuring the store looks presentable and inviting to our customers.
About You:
- Some high school required.
- Minimum 1 year retail experience.
- Excellent verbal/written communication and organizational skills.
- Basic computer skills.
- Understands the importance of Customer Service.
- Sound understanding of mathematics and strong reading comprehension skills.
- Ability to stand during scheduled shifts.
- Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally.
- Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers.
- Ability to operate POS system.
Claire's is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Contact Detail:
CLAIRE'S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor/Manager Part-Time
✨Tip Number 1
Familiarise yourself with Claire's product range and current trends. This will not only help you during the interview but also show your genuine interest in the brand and its offerings.
✨Tip Number 2
Prepare to discuss your previous retail experience in detail. Highlight specific examples where you successfully drove sales or improved customer service, as these are key aspects of the role.
✨Tip Number 3
Demonstrate your understanding of the importance of teamwork and communication. Be ready to share how you've collaborated with colleagues in past roles to achieve store goals.
✨Tip Number 4
Show enthusiasm for the role and the company culture. Claire's values a fun and engaging work environment, so expressing your excitement about being part of that can set you apart from other candidates.
We think you need these skills to ace Supervisor/Manager Part-Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially any roles where you supported management or drove sales. Use specific examples to demonstrate your skills in customer service and teamwork.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Claire's. Mention your understanding of their brand and how your personal style aligns with their products. Highlight your ability to create a fun shopping experience for customers.
Showcase Your Customer Service Skills: Emphasise your experience in providing excellent customer service. Include examples of how you've handled customer queries or resolved issues in previous roles, as this is crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at CLAIRE'S
✨Show Your Passion for Customer Service
As a potential 3rd Keyholder, it's crucial to demonstrate your enthusiasm for providing excellent customer service. Share specific examples from your previous retail experience where you went above and beyond to ensure customers had a great shopping experience.
✨Familiarise Yourself with Claire's Products
Before the interview, take some time to learn about Claire's product range. Being knowledgeable about their jewellery, accessories, and cosmetics will not only impress the interviewer but also show that you're genuinely interested in the role.
✨Highlight Your Teamwork Skills
Since you'll be supporting the Store Manager and Assistant Store Manager, it's important to showcase your ability to work well in a team. Prepare examples of how you've collaborated with colleagues in the past to achieve store targets or improve customer satisfaction.
✨Prepare for Situational Questions
Expect questions that assess how you would handle various scenarios in the store, such as dealing with difficult customers or managing stock deliveries. Think through your responses in advance, focusing on your problem-solving skills and ability to maintain a positive shopping environment.