Supervisor

Supervisor

Edinburgh Full-Time No home office possible
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At a Glance

  • Tasks: Drive sales, engage customers, and maintain a vibrant store atmosphere.
  • Company: Join Claire's, a leader in self-expression and trendy accessories.
  • Benefits: Enjoy an epic employee discount and real opportunities for career growth.
  • Why this job: Be part of a fun, fast-paced team that values creativity and customer connection.
  • Qualifications: Retail experience and a passion for fashion are essential; leadership skills are a plus.
  • Other info: Claire's is committed to diversity and inclusion, welcoming all applicants.

Part-Time Manager Opportunity

All potential candidates should read through the following details of this job with care before making an application.

Join the team. Drive Sales. Be the Most You!

At Claire\’s, we\’re all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you!
Responsibilities

Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue.
Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers – conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process.
Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless.
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Brand Representation: Showcase Claire\’s products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales.
Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire\’s.
Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire\’s haul into the next viral moment.
About You

Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers.
Social & Digital Savvy: You know what\’s trending, what\’s viral, and how to translate that into an amazing customer experience.
Customer-First Mentality: You get people, and you love making them feel confident and empowered.
Retail & Leadership Skills: At least one year of retail experience, ideally with some leadership or sales-driving responsibility.
Ready to Hustle: You\’re organized, self-motivated, and always looking for ways to level up.Job Requirements

You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations.
You have completed some high school and have at least one year of retail management experience.
You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
You are passionate about providing our customers with opportunities to express themselves freely every day.
You are energized by interacting with customers and stive to provide excellent service throughout their visit.
You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression.
You have strong verbal and written communication skills to effectively interact with customers, employees, and management.
You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling.
You are a driven team player with a positive attitude and willingness to learn.
You\’re self-motivated and organized, as some of our stores may require you to work alone at times.
You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales.
You can create a curated fashion look with product during your shift.Perks and Benefits

Epic Employee Discount: Score the latest accessories at an amazing discount!
Career Glow-Up: Real opportunities for promotions and career growth.
Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines.Candidate Journey
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better.

Claire\’s is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. xiskglj We will accommodate applicants\’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require

Supervisor employer: Claire's

At Claire's, we pride ourselves on fostering a vibrant and inclusive work culture where creativity and self-expression thrive. As a part-time Supervisor, you'll enjoy a fantastic employee discount, real opportunities for career advancement, and the chance to work in a fun, fast-paced environment that celebrates individuality. Join us in creating memorable experiences for our customers while developing your skills in retail management and sales.
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Contact Detail:

Claire's Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Supervisor

✨Tip Number 1

Familiarise yourself with Claire's brand and products. Understanding their latest trends and popular items will help you engage customers effectively and demonstrate your passion for the brand during the interview.

✨Tip Number 2

Prepare to discuss your previous retail experience, especially any leadership roles. Highlight specific examples where you motivated a team or drove sales, as this aligns perfectly with the responsibilities of a Supervisor at Claire's.

✨Tip Number 3

Showcase your customer service skills by preparing anecdotes that illustrate how you've handled challenging situations or provided exceptional service. This will demonstrate your customer-first mentality, which is crucial for this role.

✨Tip Number 4

Be ready to discuss your knowledge of social media trends and how they can enhance customer engagement. Claire's values a digital-savvy approach, so sharing ideas on how to create shareable moments could set you apart from other candidates.

We think you need these skills to ace Supervisor

Sales Skills
Customer Service Excellence
Retail Management Experience
Team Leadership
Communication Skills
Social Media Savvy
Inventory Management
POS System Proficiency
Visual Merchandising
Mathematical Skills
Organisational Skills
Adaptability
Fashion Knowledge
Empathy and Patience
Self-Motivation

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant retail experience, especially any leadership roles or sales achievements. Use keywords from the job description to demonstrate that you understand what Claire's is looking for.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've driven sales in previous roles and how you embody the values of teamwork and self-expression.

Showcase Your Personality: Claire's values creativity and self-expression, so let your personality shine through in your application. Use a friendly tone and include anecdotes that reflect your enthusiasm for fashion and customer engagement.

Prepare for the Interview: If selected for an interview, be ready to discuss your retail experience in detail. Think about how you can demonstrate your ability to motivate a team and create a positive shopping environment, as well as your knowledge of current trends.

How to prepare for a job interview at Claire's

✨Show Your Sales Passion

Make sure to express your enthusiasm for sales during the interview. Share specific examples of how you've successfully driven sales in previous roles, and highlight your love for engaging with customers.

✨Demonstrate Customer-Centricity

Prepare to discuss how you prioritise customer experiences. Think of instances where you've gone above and beyond to make a customer feel valued, especially in a retail setting.

✨Highlight Team Collaboration Skills

Since teamwork is crucial at Claire's, be ready to talk about your experience working in a team. Share how you've motivated colleagues or contributed to a positive work environment.

✨Stay Trendy and Informed

Research current fashion trends and social media influences relevant to Claire's products. Being knowledgeable about what's trending will show your passion for the brand and help you connect with customers.

Supervisor
Claire's
Location: Edinburgh

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