At a Glance
- Tasks: Lead a vibrant team, drive sales, and deliver top-notch customer service.
- Company: Join Claire's, a trendy high street retailer with over 3000 stores worldwide.
- Benefits: Enjoy a fun work environment, training opportunities, and stylish perks.
- Why this job: Be part of a dynamic culture that values creativity and personal growth.
- Qualifications: High school diploma required; 1-2 years in retail management preferred.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
As Store Manager, your core area of responsibilities will be:
- Sales and profit: Achieving store targets through driving sales
- Customer service: Delivering the finest level of customer service
- Store operations: Keeping the store running smoothly
- Commerciality: Ensuring your store is well merchandised and commercially correct
- Team leadership: Recruiting, training, managing and providing direction and development to ensure your team are challenged and achieving results
- Ear piercing: You will receive full training
About Claire's:
A leading high street fashion retailer with over 3000 stores globally. We specialise in fashionable jewellery, accessories and cosmetics products. Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends. We are a fun place to work! We encourage all store members to wear our product. We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company!
Qualifications - About You:
- High school diploma or equivalent required
- 1 to 2 years retail management experience
- Excellent verbal/written communication and organisational skills
- Basic computer skills
- Sound understanding of mathematics and strong reading comprehension skills
- Understands the importance of Customer Service
- Ability to analyse sales reports and strategically problem solve
- Ability to stand during scheduled shifts
- Ability to manoeuvre up to 25 lbs regularly and up to 75 lbs occasionally
- Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
- Ability to operate POS system
Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Contact Detail:
Claire's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager- Victoria Station
✨Tip Number 1
Familiarise yourself with Claire's product range and current trends in fashion accessories. This knowledge will help you engage confidently during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Prepare examples of how you've successfully driven sales or improved customer service in previous roles. Being able to share specific achievements will showcase your capability as a Store Manager.
✨Tip Number 3
Research the store's location and its customer demographics. Understanding the local market can help you discuss tailored strategies for driving sales and enhancing customer experience during your interview.
✨Tip Number 4
Showcase your leadership skills by discussing how you've developed and motivated teams in the past. Claire's values team leadership, so highlighting your experience in this area will be beneficial.
We think you need these skills to ace Store Manager- Victoria Station
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail management experience, particularly in sales and customer service. Use specific examples that demonstrate your ability to achieve targets and lead a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion retail and your understanding of Claire's brand. Mention how your skills align with the responsibilities of the Store Manager role, such as driving sales and providing excellent customer service.
Showcase Leadership Skills: Emphasise your experience in recruiting, training, and managing a team. Provide examples of how you've motivated your team to achieve results and how you handle challenges in a retail environment.
Highlight Customer Service Experience: Since customer service is a key focus for Claire's, detail your experience in delivering exceptional service. Share specific instances where you went above and beyond to meet customer needs or resolve issues.
How to prepare for a job interview at Claire's
✨Showcase Your Sales Skills
As a Store Manager, driving sales is key. Be prepared to discuss your previous experiences in achieving sales targets and how you motivated your team to reach those goals. Use specific examples to illustrate your success.
✨Emphasise Customer Service
Customer service is at the heart of Claire's. Highlight your understanding of excellent customer service practices and share instances where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Team Leadership
Talk about your experience in recruiting, training, and managing a team. Discuss how you have developed team members and created a positive work environment that encourages growth and achievement.
✨Prepare for Operational Questions
Be ready to answer questions about store operations, merchandising, and inventory management. Show that you understand the importance of keeping the store running smoothly and how you would handle operational challenges.