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For Companies At a Glance
- Tasks: Lead a team, drive sales, and ensure top-notch customer service in a vibrant store environment.
- Company: Join Claire's, a global brand empowering self-expression through accessories and experiences.
- Benefits: Enjoy a supportive team culture, training opportunities, and the chance to inspire others daily.
- Why this job: Be part of a fun, creative atmosphere where your leadership can make a real impact.
- Qualifications: High school diploma required; 1-2 years retail management experience preferred.
- Other info: Full training provided for ear piercing; we value diversity and inclusivity in our hiring process.
The predicted salary is between 24000 - 36000 £ per year.
About the Role
- Sales and profit: Achieving store targets through driving sales.
- Customer service: Delivering the finest level of customer service.
- Store operations: Keeping the store running smoothly.
- Commerciality: Ensuring your store is well merchandised and commercially correct.
- Team leadership: Recruiting, training, managing and providing direction and development to ensure your team are challenged and achieving results.
- Ear piercing: You will receive full training.
Qualifications - About You
- High school diploma or equivalent required.
- 1 to 2 years retail management experience.
- Excellent verbal/written communication and organizational skills.
- Basic computer skills.
- Sound understanding of mathematics and strong reading comprehension skills.
- Understands the importance of Customer Service.
- Ability to analyze sales reports and strategically problem solve.
- Ability to stand during scheduled shifts.
- Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally.
- Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers.
- Ability to operate POS system.
Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
The Claire's Experience. We’re a global brand powerhouse for self-expression. We are dedicated to making this happen through our products, experiences and most importantly, our people. Do work that inspires. We’re passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. Play as a team. We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Be true to you. The real you is inspirational, and that’s who we want you to be at Claire’s. Evolve yourself. We want you to be the most you possible. But just as our styles evolve, so do we. That’s why we encourage you to keep growing, changing and reinventing yourself.
Contact Detail:
Claire's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Bolton
✨Tip Number 1
Familiarise yourself with Claire's brand values and mission. Understanding their commitment to self-expression and customer service will help you align your responses during interviews, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare examples from your previous retail management experience that demonstrate your ability to drive sales and lead a team. Be ready to discuss specific strategies you've implemented to achieve targets and how you motivated your team.
✨Tip Number 3
Brush up on your customer service skills. Think of scenarios where you went above and beyond for customers, as this will be crucial in demonstrating your understanding of the importance of customer satisfaction at Claire's.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage store operations effectively. Be prepared to talk about how you handle inventory, merchandising, and staff training to ensure smooth daily operations.
We think you need these skills to ace Store Manager - Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience, particularly any achievements in sales and customer service. Use specific examples that demonstrate your ability to lead a team and drive results.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the brand. Mention how your values align with Claire's mission of self-expression and customer service excellence.
Showcase Relevant Skills: In your application, emphasise your communication skills, problem-solving abilities, and experience with sales reports. Highlight any relevant training or certifications that relate to retail management.
Prepare for Potential Questions: Think about common interview questions for store managers, such as how you handle customer complaints or motivate your team. Prepare answers that showcase your leadership style and commitment to customer service.
How to prepare for a job interview at Claire's
✨Showcase Your Sales Skills
As a Store Manager, driving sales is key. Be prepared to discuss specific strategies you've used in the past to achieve sales targets. Highlight any successful promotions or merchandising techniques that boosted sales in your previous roles.
✨Emphasise Customer Service Excellence
Claire's values outstanding customer service. Share examples of how you've gone above and beyond for customers in previous positions. Discuss how you would train your team to deliver the same level of service.
✨Demonstrate Team Leadership Experience
Talk about your experience in recruiting, training, and managing a team. Provide examples of how you've motivated your team to achieve results and how you handle challenges within a team setting.
✨Prepare for Operational Questions
Be ready to discuss store operations, including inventory management and POS systems. Familiarise yourself with common retail operational challenges and think about how you would address them in your role as Store Manager.
