At a Glance
- Tasks: Lead a team, drive sales, and deliver top-notch customer service.
- Company: Join Claire's, a trendy fashion retailer with over 3000 stores worldwide.
- Benefits: Enjoy a fun work environment, training opportunities, and stylish perks.
- Why this job: Be part of a vibrant culture that values your growth and creativity.
- Qualifications: High school diploma and 1-2 years of retail management experience required.
- Other info: We support diversity and welcome applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
About the Role
- Sales and profit: Achieving store targets through driving sales
- Customer service: Delivering the finest level of customer service
- Store operations: Keeping the store running smoothly
- Commerciality: Ensuring your store is well merchandised and commercially correct
- Team leadership: Recruiting, training, managing and providing direction and development to ensure your team are challenged and achieving results
- Ear piercing: You will receive full training
About Claire's
- A leading high street fashion retailer with +3000 stores globally
- We specialize in fashionable jewelry, accessories and cosmetics products
- Our core customer ranges from children to young women
- We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends
- We are a fun place to work!
- We encourage all store members to wear our product
- We encourage and support your development!
If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company!
Qualifications - About You
- High school diploma or equivalent required
- 1 to 2 years retail management experience
- Excellent verbal/written communication and organizational skills
- Basic computer skills
- Sound understanding of mathematics and strong reading comprehension skills
- Understands the importance of Customer Service
- Ability to analyze sales reports and strategically problem solve
- Ability to stand during scheduled shifts
- Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
- Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
- Ability to operate POS system
Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Store Manager employer: Claire's
Contact Detail:
Claire's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Claire's product range and current trends in fashion accessories. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the brand.
✨Tip Number 2
Prepare to discuss your previous retail management experiences, focusing on how you've driven sales and improved customer service. Use specific examples that highlight your leadership skills and ability to meet targets.
✨Tip Number 3
Showcase your understanding of merchandising by thinking about how you would display products in the store. Be ready to share ideas on how to enhance the shopping experience for customers.
✨Tip Number 4
Demonstrate your commitment to team development by discussing any training or mentoring experiences you've had. Highlight how you can motivate and lead a team to achieve results, which is crucial for a Store Manager role.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail management experience, particularly in sales and customer service. Use specific examples to demonstrate how you've achieved targets or improved team performance.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion retail and your understanding of Claire's brand. Mention your leadership style and how you plan to motivate your team to achieve store targets.
Showcase Customer Service Skills: Emphasise your commitment to delivering excellent customer service. Provide examples of how you've handled customer complaints or enhanced the shopping experience in previous roles.
Highlight Team Leadership Experience: Discuss your experience in recruiting, training, and managing a team. Share specific instances where you developed team members or led them to achieve significant results.
How to prepare for a job interview at Claire's
✨Showcase Your Sales Skills
As a Store Manager, driving sales is key. Be prepared to discuss your previous experiences in achieving sales targets and how you motivated your team to reach those goals. Use specific examples to illustrate your success.
✨Emphasise Customer Service Excellence
Customer service is at the heart of Claire's. Highlight your understanding of what excellent customer service looks like and share instances where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Team Leadership
Talk about your experience in recruiting, training, and managing a team. Discuss how you have developed team members and created a positive work environment that encourages growth and achievement.
✨Prepare for Operational Questions
Be ready to answer questions about store operations, merchandising, and inventory management. Show that you understand the importance of keeping the store running smoothly and how you would handle operational challenges.