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For Companies At a Glance
- Tasks: Lead a team, drive sales, and deliver top-notch customer service in a vibrant store environment.
- Company: Join Claire's, a global fashion retailer with over 3000 stores, specialising in trendy accessories.
- Benefits: Enjoy a fun workplace, training opportunities, and the chance to express your style daily.
- Why this job: Be part of a brand that celebrates self-expression and personal growth while making meaningful connections.
- Qualifications: High school diploma required; 1-2 years retail management experience preferred.
- Other info: Claire's values diversity and inclusion, welcoming applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Apply locations Walton on Thames, Surrey
Time type: Full time
Posted: 9 Days Ago
Job requisition id: JR234199
About the Role
- Sales and profit - Achieving store targets through driving sales
- Customer service: delivering the finest level of customer service
- Store operations: keeping the store running smoothly
- Commerciality: Ensuring your store is well merchandised and commercially correct
- Team leadership: recruiting, training, managing and providing direction and development to ensure your team are challenged and achieving results
- Ear piercing (you will receive full training)
About Claire's
A leading high street fashion retailer with +3000 stores globally. We specialize in fashionable jewelry, accessories and cosmetics products. Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends.
We are a fun place to work! We encourage all store members to wear our product. We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company!
Qualifications - About You
- High school diploma or equivalent required
- 1 to 2 years retail management experience
- Excellent verbal/written communication and organizational skills
- Basic computer skills
- Sound understanding of mathematics and strong reading comprehension skills
- Understands the importance of Customer Service
- Ability to analyze sales reports and strategically problem solve
- Ability to stand during scheduled shifts
- Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
- Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
- Ability to operate POS system
Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com. Only messages sent for this purpose will be considered.
The Claire's Experience
We’re a global brand powerhouse for self-expression. We are dedicated to making this happen through our products, experiences and most importantly, our people. Do work that inspires. We’re passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make.
Play as a team. We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals.
Be true to you. The real you is inspirational, and that’s who we want you to be at Claire’s.
Evolve yourself. We want you to be the most you possible. But just as our styles evolve, so do we. That’s why we encourage you to keep growing, changing and reinventing yourself.
Learn more about our company and values @ Claire's Values
Store Manager - Walton On Thames employer: Claire's
Contact Detail:
Claire's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Walton On Thames
✨Tip Number 1
Familiarise yourself with Claire's product range and customer demographics. Understanding the styles and preferences of your target audience will help you connect better during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight specific instances where you motivated your team to achieve sales targets or improve customer service.
✨Tip Number 3
Research the latest trends in retail management and customer service. Being knowledgeable about current best practices will not only impress your interviewers but also show that you're proactive and committed to continuous improvement.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview. This demonstrates your genuine interest in the role and the company, while also giving you valuable insights into the store's culture and expectations.
We think you need these skills to ace Store Manager - Walton On Thames
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Store Manager position. Tailor your application to highlight relevant experience in sales, customer service, and team leadership.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail management experience. Emphasise your achievements in driving sales, managing teams, and delivering excellent customer service. Use bullet points for clarity.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the brand. Mention specific examples of how you have successfully led teams or improved store performance in previous positions. Make it personal and engaging.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at Claire's
✨Know the Brand
Before your interview, take some time to research Claire's and understand their products, values, and target audience. Being able to discuss how you align with their mission of self-expression will impress the interviewers.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples from your past experience where you've successfully managed, trained, or motivated a team. Highlight your ability to drive sales and improve customer service through effective leadership.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations. Think of specific examples where you provided excellent customer service or resolved complaints effectively. This will demonstrate your understanding of the importance of customer satisfaction.
✨Discuss Sales Strategies
Be ready to talk about how you would achieve sales targets and manage store operations. Share any previous experiences where you analysed sales reports and implemented strategies that led to increased sales or improved merchandising.
