Sales Assistant

Sales Assistant

Horsham Part-Time No home office possible
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At a Glance

  • Tasks: Engage customers, drive sales, and maintain a vibrant store atmosphere.
  • Company: Join Claire's, a brand that celebrates self-expression and creativity.
  • Benefits: Enjoy an epic employee discount and real opportunities for career growth.
  • Why this job: Be part of a fun, fast-paced team where your personality can shine.
  • Qualifications: Sales-driven, social media savvy, and passionate about fashion.
  • Other info: Flexible part-time hours with a supportive and inclusive work environment.

Join the team at Claire's, where we focus on self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you!

Responsibilities

  • Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue.
  • Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process.
  • Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless.
  • Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
  • Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales.
  • Store Operations: Play a vital role in the behind-the-scenes magic that keeps our store running smoothly. Support the processing of deliveries, execute visual merchandising displays, and assist in exciting promotional activities that showcase the best of Claire's.
  • Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire's haul into the next viral moment.

About You

  • Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers.
  • Social & Digital Savvy: You know what's trending, what's viral, and how to translate that into an amazing customer experience.
  • Customer-First Mentality: You get people, and you love making them feel confident and empowered.
  • Ready to Hustle: You're organized, self-motivated, and always looking for ways to level up.

Job Requirements

  • You can conduct piercings, while demonstrating patience and empathy, particularly with young or anxious customers.
  • You know how to operate a Point of Sale (POS) system efficiently.
  • You can stand during scheduled shifts and lift/maneuver 11-35kg (25-75lbs).
  • You can bend, stoop, twist, extend reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
  • You possess strong verbal and written communication skills.
  • You have a strong grasp of mathematics and reading comprehension.
  • You have a passion for fashion and an interest in the latest trends.
  • You can create a curated fashion look with product during your shift.

Perks And Benefits

  • Epic Employee Discount: Score the latest accessories at an amazing discount!
  • Career Glow-Up: Real opportunities for promotions and career growth.
  • Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines.

Candidate Journey

Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better.

Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

Sales Assistant employer: Claire's

At Claire's, we pride ourselves on fostering a vibrant and inclusive work culture where creativity and self-expression thrive. As a Sales Assistant in Horsham, you'll enjoy fantastic employee discounts, real opportunities for career advancement, and the chance to work in a fun, fast-paced environment that celebrates individuality. Join us to not only drive sales but also to create memorable experiences for our customers while growing your skills in a supportive team atmosphere.
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Contact Detail:

Claire's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Assistant

✨Tip Number 1

Familiarise yourself with Claire's products and current trends. Being knowledgeable about the latest accessories and styles will help you engage customers effectively and demonstrate your passion for fashion during the interview.

✨Tip Number 2

Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions, especially when it comes to upselling and addressing concerns, which are key aspects of the Sales Assistant role.

✨Tip Number 3

Showcase your social media savvy by sharing examples of how you've engaged with customers online or promoted products in the past. This can highlight your ability to create shareable moments and connect with the brand's audience.

✨Tip Number 4

Prepare to discuss your teamwork experiences. Claire's values collaboration, so be ready to share examples of how you've motivated a team or contributed to a positive work environment in previous roles.

We think you need these skills to ace Sales Assistant

Customer Service Skills
Sales Techniques
Point of Sale (POS) Operation
Communication Skills
Mathematical Proficiency
Fashion Knowledge
Team Collaboration
Organisational Skills
Empathy and Patience
Social Media Savvy
Visual Merchandising
Upselling Skills
Adaptability in a Fast-Paced Environment
Creativity in Styling

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Use keywords from the job description, such as 'sales goals', 'customer experiences', and 'team collaboration' to catch the hiring manager's attention.

Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion and retail. Share specific examples of how you've successfully engaged with customers or driven sales in previous roles. This is your chance to showcase your personality and enthusiasm!

Showcase Relevant Skills: Emphasise skills that align with the job requirements, such as your ability to operate a Point of Sale (POS) system, strong communication skills, and your knack for staying updated on trends. Make it clear how these skills will benefit Claire's.

Prepare for the Interview: If you get called for an interview, be ready to discuss your customer service philosophy and how you would create a positive shopping experience. Think about examples where you've worked in a team or handled challenging situations with customers.

How to prepare for a job interview at Claire's

✨Show Your Sales Passion

Make sure to express your enthusiasm for sales during the interview. Share specific examples of how you've successfully engaged customers in the past and turned them into buyers. This will demonstrate your sales-obsessed energy that Claire's is looking for.

✨Know the Latest Trends

Familiarise yourself with current fashion trends and popular accessories. Being able to discuss what's trending will show that you are socially and digitally savvy, which is crucial for engaging with customers effectively.

✨Demonstrate Customer-Centricity

Prepare to talk about your approach to customer service. Highlight experiences where you've made customers feel confident and empowered, as this aligns perfectly with Claire's customer-first mentality.

✨Be Ready for Practical Scenarios

Since the role involves conducting piercings, be prepared to discuss how you would handle nervous customers or those with questions. Showing patience and empathy will be key to demonstrating your suitability for the position.

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