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- Tasks: Join us as a Sales Assistant, driving sales and delivering fun customer experiences.
- Company: Claire's is a global brand empowering self-expression through accessories and piercings.
- Benefits: Enjoy flexible hours, team support, and opportunities for personal growth.
- Why this job: Be part of a diverse team that celebrates individuality and creativity every day.
- Qualifications: High school education, strong communication skills, and a passion for customer service required.
- Other info: Full training provided for ear piercing; we welcome applicants from all backgrounds.
The predicted salary is between 18000 - 24000 £ per year.
As a Sales Associate at Claire's, you will be responsible for:
- Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
- Delivering sales through friendly and efficient customer service
- Ensuring our customers have a fun and enjoyable shopping experience
- Demonstrating Claire's products
- Assisting customers with their queries using your product knowledge
- Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
- Ear piercing (you will receive full training)
- Ensuring the store looks presentable and inviting to our customers
About You:
- Some high school required
- Excellent verbal/written communication and organizational skills
- Basic computer skills
- Understands the importance of Customer Service
- Sound understanding of mathematics and strong reading comprehension skills
- Ability to stand during scheduled shifts
- Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
- Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
- Ability to operate POS system
Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
The Claire's Experience:
We're a global brand powerhouse for self-expression. We are dedicated to making this happen through our products, experiences and most importantly, our people.
A Message from CEO, Ryan Vero:
Our mission of being a brand powerhouse for self-expression starts with us. We're proud to say that 45% of our top executive team is female, and 55% of our global population, vice president and above, is female or diverse. By fully embracing the diversity of our global workforce, we inspire innovation and create better experiences for our people and our consumers.
Do work that inspires:
We're passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make.
Play as a team:
We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals.
Be true to you:
The real you is inspirational, and that's who we want you to be at Claire's.
Evolve yourself:
We want you to be the most you possible. But just as our styles evolve, so do we.
Claire's Values:
Learn more about our company and values @ Claire's Values
Available Roles:
We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles.
Contact Detail:
CLAIRE'S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Claire's product range and brand values. Understanding their mission of self-expression will help you connect with customers and demonstrate genuine enthusiasm during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you become more comfortable with handling queries and providing a fun shopping experience, which is crucial for the Sales Assistant role.
✨Tip Number 3
Get to know the basics of visual merchandising. Research how to create appealing displays that attract customers, as this knowledge will be beneficial when assisting with store presentations and promotions.
✨Tip Number 4
Be prepared to discuss your teamwork experiences during the interview. Highlight instances where you've collaborated effectively with others, as Claire's values a supportive team environment that drives success.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Sales Assistant position at Claire's. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and include any specific achievements that demonstrate your ability to drive sales.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the brand. Mention your understanding of Claire's values and how you can contribute to creating a fun shopping experience for customers.
Showcase Your Communication Skills: Since excellent verbal and written communication skills are essential for this role, ensure your application is free from errors and clearly conveys your message. Consider including examples of how you've successfully communicated with customers in the past.
How to prepare for a job interview at CLAIRE'S
✨Showcase Your Customer Service Skills
As a Sales Assistant, your ability to provide excellent customer service is crucial. Prepare examples of how you've successfully assisted customers in the past, highlighting your friendly and efficient approach.
✨Demonstrate Product Knowledge
Familiarise yourself with Claire's products before the interview. Be ready to discuss how you would demonstrate these products to customers and answer any queries they might have.
✨Emphasise Teamwork
Claire's values teamwork, so be prepared to share experiences where you've worked collaboratively with others. Highlight how you support your colleagues and contribute to a positive work environment.
✨Prepare for Practical Scenarios
Expect questions that may involve practical scenarios, such as handling difficult customers or managing stock deliveries. Think through your responses and how you would apply your skills in these situations.