Maintenance Coordinator - 6-9 month contract

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Maintenance Coordinator – 6-9 month contract

Apply locations Birmingham, West Midlands time type Full time posted on Posted 20 Days Ago job requisition id JR245077

The Maintenance Coordinator is responsible for providing a professional reactive and proactive maintenance support service to the retail branch network.

The core areas of responsibility are:

• Coordinate effective and efficient planned and reactive maintenance of stores in United Kingdom
• Collate and evaluate contractor KPI\’s to monitor contractor performance
• Provide an overview of maintenance issues and trends to Line Manager.
• Ensure the effective and efficient maintenance of the Stores in the United kingdom
• Optimize the maintenance process in place to ensure speed, quality and cost effectiveness.
• Manage output of contractors to drive customer service to stores.
• Maintain Stores Contracts Register.
• Maintain preferred suppliers list and evaluate potential new suppliers.
• Collate and evaluate statistics on KPI’s and Service Level Agreements for contractor performance.
• Manage Planned, Preventative and Maintenance contracts, ensuring all statutory testing is current.
• Arrange and attend contractor meetings when required.
• Action inspection report outcome after store inspection visits.
• Issue monthly store movements to all contractors (open / closed / refits / no service required).
• Maintain and monitor asset registers, reviewing annually for future contracts.
• Review and update Oracle and database systems and WoW (ways of working).
• Attend weekly meetings with the construction/maintenance team to ensure effective communication and teamwork regarding interface between maintenance and refits, handovers and re-sites.
• Develop effective communications as required.
• Process store requests / reports / H&S reports with the team.
• Undertake projects – such as Oracle database building, specific store problems etc.
• Provide weekly overview of maintenance issues and trends to line manager, diarizing required attendance at stores.
• Work in accordance to good practice ensuring the safety and wellbeing of self, staff and all visitors to the site and our stores, and in accordance to statutory, trade and Claire’s Health & Safety policies.
• Educate the Store teams to ensure that they maintain the Stores to the right standards
• Ensure all orders and invoices are correctly processed through Oracle system.

Qualifications:

• GCSE or equivalent in Maths and English
• Relevant industry qualification desirable
• Fluent in English and one other European language is favorable

Experience:

• Demonstrated experience of working within maintenance management environment
• Experience of working on a help desk or similar customer facing, service driven role
• Experience of purchasing from suppliers

Knowledge:

• Knowledge of setting up and working to KPIs SLAs, and quality systems
• PC literate in Microsoft Word and Excel.

Skills / Abilities:

• Strong numeracy and literacy skills with the ability to carry out calculations

• Excellent communication skills both spoken, written and presentation

Claire\’s is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants\’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

The Claire\’s Experience.

We’re a global brand powerhouse for self – expression. We are dedicated to making this happen through our products, experiences and most importantly, our people.

Do work that inspires.
We’re passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today – more than ever – encouraging others to freely express their many sides is a pretty great thing to be a part of.

Play as a team.
We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization.

Be true to you.
The real you is inspirational, and that’s who we want you to be at Claire’s. We want you to #bethemost – the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer.

Evolve yourself.
We want you to be the most you possible. But just as our styles evolve, so do we. That’s why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve.

Claire\’s Values
Learn more about our company and values @ Claire\’s Values

Available Roles
We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search.

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