Loss Prevention Coordinator

Join Claire's as a Loss Prevention Coordinator! We're are looking to hire an organised and detail-oriented Loss Prevention Coordinator to join our team! If you're eager to learn, have a good grasp of Excel, and want to gain experience in a fast-paced, global organisation, this is the role for you. This hybrid role is based at our European HQ in Erdington, with 3 days a week in the office (or more if you want to soak up the fun Claire's vibe!). What's the Role About? As a Loss Prevention Coordinator, you'll provide vital support to Claire's European stores and concessions, helping to protect profitability and minimise shrink. From keeping stock files accurate to ensuring compliance across the business, your role will be central to keeping everything running smoothly. What You'll Be Doing: Handling queries professionally and efficiently, whether they come from stores, concessions, or our Operations team. Managing the Loss Prevention inbox, reacting quickly to requests and providing solutions. Creating and sharing weekly and monthly LP reports, plus KPI tracking, to keep teams across the UK and Europe informed and aligned. Supporting stock accuracy processes, processing inventory results, and keeping all stakeholders updated. Assisting field teams with Loss Prevention needs for new concession openings, relocations, and remodels. Maintaining and updating LP guidelines, policies, and training documentation to ensure they're always accurate. Building great relationships with internal teams such as Operations, Supply Chain, and Allocations to support all aspects of the business. Who We're Looking For: This role is a fantastic opportunity for a recent graduate, someone with retail experience, or an experienced administrator ready for a new challenge. We'd love to hear from you if you have: A good working knowledge of Excel (don't worry – we'll provide training to help you level up!). A strong educational background, with GCSEs (or equivalent) in Maths and English at grade C or above. The ability to meet deadlines and stay organised in a fast-paced environment. Excellent communication skills and the ability to work effectively across departments. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require