Assistant Store Manager in Leicester

Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you!

Responsibilities

• Sales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue.
• Customer Engagement & Experience: Use your enthusiasm and product knowledge to provide personalized styling advice, recommend add-ons, and enhance their shopping journey.
• Expert Piercing Services: Become a trusted piercing specialist through our training program.
• Operational Excellence: Ensure the store runs smoothly by maintaining inventory accuracy, handling transactions efficiently, and keeping the store well-merchandised.
• Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals.
• Trend-Driven Brand Representation: Showcase Claire's products and services with enthusiasm.

About You

• Sales-Driven Mindset: You thrive on meeting and exceeding sales targets.
• Customer-Centric Approach: You're passionate about providing exceptional service.
• Retail & Leadership Experience: At least one year of retail management experience preferred.
• Confidence in Piercing Services: Willingness to become a trained piercing specialist.
• Strong Communication & Selling Skills: You know how to engage customers and build relationships.
• Ability to Work Independently: You're self-motivated and organized.

Job Requirements

• You can conduct piercings and demonstrate patience and empathy.
• You are proficient in operating a POS system.
• You hold a high school diploma or equivalent and have a minimum of one year of retail management experience.
• You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
• You can bend, stoop, extended reaching, and climb ladders or step stools.
• You are passionate about providing our customers with opportunities to express themselves freely every day.
• You are energized by interacting with customers and strive to provide excellent service.
• You have strong verbal and written communication skills.
• You possess a strong grasp of mathematics.
• You're a driven team player with a positive attitude.
• You're self-motivated and organized.
• You show a passion for fashion and stay up to date with the latest trends.
• You can create a curated fashion look with product during your shift.

Perks and Benefits

• Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance).
• Generous employee discount on Claire's products.
• Opportunities for advancement and career development.
• Fun and inclusive work environment with supportive teammates.

Candidate Journey

Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores.

Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities.