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- Tasks: Support HR operations and assist employees with queries across multiple countries.
- Company: Join Claire's, a global brand dedicated to creativity and innovation.
- Benefits: Enjoy a hybrid work model, professional development opportunities, and a vibrant workplace culture.
- Why this job: Be part of a dynamic team making a global impact while developing your HR skills.
- Qualifications: Fluent in German and English, with a passion for HR and strong communication skills.
- Other info: Claire's values diversity and is committed to an inclusive recruitment process.
The predicted salary is between 28800 - 43200 £ per year.
As an HR Shared Services Administrator at Claire's, you will be at the heart of our people operations, ensuring a seamless experience for our employees in the UK, Germany, Austria and Switzerland. You will be the first point of contact for HR-related queries, ensuring timely and accurate responses in line with our Service Level Agreements (SLAs). You will play a key role in HR administration, ensuring compliance with local employment law and company policies.
Your day-to-day responsibilities will include:
- Employee Support: Be the go-to person for HR-related inquiries, providing support to our diverse and dynamic team.
- HR Processes: Manage and streamline HR processes, from onboarding new hires to handling employee data and records.
- Systems Management: Utilise cutting-edge HR systems and tools to maintain accurate employee information and drive efficiency.
- Problem Solving: Tackle challenges with a proactive approach, ensuring quick and effective resolutions to HR issues.
- Collaboration: Work closely with HR teams across different regions, fostering a collaborative and supportive environment.
Why Claire's?
- Innovative Culture: Join a company that encourages creativity, innovation, and continuous improvement.
- Growth Opportunities: We invest in our employees' professional development and offer a clear path for career advancement.
- Global Impact: Be part of a global brand that makes a difference in the lives of millions of customers and employees.
- Fun and Dynamic Workplace: Enjoy a vibrant, inclusive, and high-energy work environment where no two days are the same.
What We're Looking For:
- HR or Customer Service Enthusiast: Passionate about HR with a keen interest in employee experience and engagement.
- Tech-Savvy: Comfortable using HR systems and technology to enhance processes and efficiency - ideally Workday and Microsoft Office Suite.
- Detail-Oriented: Meticulous attention to detail and strong organizational skills.
- Excellent Communicator: Exceptional verbal and written communication skills.
- Team Player: Ability to work effectively in a team and build strong relationships across the organization.
- Language ability: Fluent in German and English. The ability to speak other European languages would be an advantage.
Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Contact Detail:
Claire's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Shared Services Administrator (German Speaking)
✨Tip Number 1
Familiarise yourself with HR processes and systems, especially Workday and Microsoft Office Suite. Being tech-savvy will not only help you stand out but also demonstrate your readiness to hit the ground running in this role.
✨Tip Number 2
Brush up on your German language skills, as fluency is essential for this position. Consider practicing common HR-related phrases or scenarios to ensure you're comfortable communicating effectively with colleagues across Germany, Austria, and Switzerland.
✨Tip Number 3
Showcase your problem-solving abilities by preparing examples of how you've tackled HR challenges in the past. This will highlight your proactive approach and ability to resolve issues efficiently, which is crucial for the role.
✨Tip Number 4
Network with current or former employees of Claire's to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the interview process.
We think you need these skills to ace HR Shared Services Administrator (German Speaking)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant HR experience and skills, particularly in employee support and HR processes. Emphasise your fluency in German and English, as well as any experience with HR systems like Workday.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for HR and your understanding of the role. Mention specific examples of how you've successfully handled HR-related queries or streamlined processes in previous positions.
Highlight Your Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your verbal and written communication abilities. Consider including instances where you resolved issues effectively.
Showcase Your Teamwork: Illustrate your ability to work collaboratively by sharing experiences where you contributed to team success. Highlight any cross-regional collaboration, especially if it involved diverse teams, as this aligns with the company's values.
How to prepare for a job interview at Claire's
✨Showcase Your Language Skills
Since the role requires fluency in both German and English, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between languages or answer questions in German, so practice speaking confidently in both languages.
✨Highlight Your HR Knowledge
Familiarise yourself with key HR concepts and local employment laws relevant to the UK, Germany, Austria, and Switzerland. Be ready to discuss how you would handle specific HR scenarios, showcasing your understanding of compliance and best practices.
✨Emphasise Your Tech Savviness
The role involves using HR systems like Workday and Microsoft Office Suite. Be prepared to discuss your experience with these tools or similar software, and how you've used technology to improve HR processes in previous roles.
✨Demonstrate Problem-Solving Skills
Prepare examples of past challenges you've faced in HR or customer service roles and how you resolved them. This will show your proactive approach to problem-solving and your ability to maintain a positive employee experience.
