Supervisor/Manager Part-Time in Braintree

Responsibilities

• Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue.
• Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers – conducting piercings, educating on aftercare, maintaining a sterile environment, and addressing questions and concerns throughout the process.
• Keep It Fresh: Maintain a clean store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless.
• Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
• Brand Representation: Showcase Claire’s products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style and boost sales.
• Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. Manage inventory, handle cash transactions, conduct visual merchandising, and coordinate promotional activities.
• Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire’s haul into the next viral moment.

About You & Qualifications

• Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers.
• Social & Digital Savvy: You know what’s trending, what’s viral, and how to translate that into an amazing customer experience.
• Customer-First Mentality: You get people, and you love making them feel confident and empowered.
• Retail & Leadership Skills: At least one year of retail experience, ideally with some leadership or sales-driving responsibility.
• Ready to Hustle: You’re organized, self-motivated, and always looking for ways to level up.
• Piercing Ability: You can conduct piercings and demonstrate patience and empathy, especially with young or anxious customers.
• POS Proficiency: You’re proficient in operating a POS system to facilitate transactions and manage sales efficiently.
• Education & Experience: You have completed some high school and have at least one year of retail management experience.
• Physical Requirements: You can stand during scheduled shifts and maneuver 11–35kg (25–75lbs), including bending, stooping, extended reaching, and climbing ladders or step stools while placing merchandise and assisting customers.
• Communication & Math Skills: You have strong verbal and written communication skills and a solid grasp of mathematics for inventory management, sales analysis, and cash handling.
• Team Player: You are a driven team player with a positive attitude and willingness to learn.
• Lifestyle & Fashion Passion: You show a passion for fashion, stay up-to-date with the latest trends, and can create a curated fashion look with products during your shift.

Perks and Benefits

• Epic Employee Discount: Score the latest accessories at an amazing discount!
• Career Glow-Up: Real opportunities for promotions and career growth.
• Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines.

Claire’s is an equal-opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.