Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support contract delivery, manage client systems, and coordinate service queries.
- Company: Join a global mission focused on enhancing safety standards and creating a safer society.
- Benefits: Enjoy a competitive salary, 25 days holiday, flexible benefits, and health support.
- Why this job: Make a real impact while working in a supportive, dynamic environment with growth opportunities.
- Qualifications: Strong MS Excel skills, excellent communication, analytical mindset, and proactive attitude required.
- Other info: Hybrid work model with 2 days in the office; perfect for balancing studies and work.
The predicted salary is between 30000 - 42000 £ per year.
Location: Manchester - hybrid 2 days a week from the office
Make an impact doing work you can be proud of and contributing to a global mission to enhance safety standards with integrity and help us create a brighter future, shaping a world of trust, and a safer society for us all.
Role Purpose
The role provides critical support to assist in ensuring delivery of all aspects of the contract. You will be responsible for supporting end to end delivery; take responsibility and ownership for maintaining Client & BV aligned systems, ensuring all aspects of the core contract are delivered every time. This role requires a highly organised individual with the ability to communicate with colleagues and clients at all levels.
What You’ll Be Doing:
- Maintain and update client systems and databases with asset data, inspection dates, reports, and audit information
- Control key activities in systems like Verisae, Maximo, and Concept
- Act as the go-to contact for client and internal teams—handling service queries and coordination
- Support account managers with KPI tracking, P/O management, and reporting
- Train new team members on client systems and procedures
- Attend client meetings to present KPIs and communicate insights
- Ensure compliance with contract SLAs, deliverables, and deadlines
- Assist planning teams with scheduling and resource alignment
- Promote the culture of ‘One BV’ across the business
What You’ll Bring:
- Advanced MS Excel and Word skills; confident in using client platforms
- Strong verbal and written communication
- Keen analytical skills—able to interpret and act on data quickly
- A proactive mindset and passion for efficient service delivery
- Comfortable managing deadlines, multitasking, and adapting to change
- Experience working with finance and invoicing systems is a bonus
What’s in it for you?
- Competitive salary
- 25 days holiday + 8 bank holidays with the option to buy or sell 5 holidays, plus an option to carry over 5 days
- Combined pension contributions of up to 12%
- Annual Salary review
- Enhanced level of support with a designated planner for your geographical area
- Line Manager support through your dedicated Area Delivery Managers (ADM’s)
- Flexible benefits scheme, to suit what is important to you including Life Cover, Private health care, Dental Care, GymFlex, Techscheme, Enhanced Maternity/Paternity policy, Give as You Earn scheme & Travel Insurance
- Health and Wellbeing Support through; Mental Health First aiders, Employee Assistance programme & Smart Health services
Service Delivery Coordinator employer: Claire Plais - Domitille Vielle
Contact Detail:
Claire Plais - Domitille Vielle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Coordinator
✨Tip Number 1
Familiarise yourself with the specific systems mentioned in the job description, such as Verisae, Maximo, and Concept. Having a solid understanding of these platforms will not only boost your confidence but also demonstrate your proactive approach to potential employers.
✨Tip Number 2
Brush up on your MS Excel and Word skills, focusing on advanced functions that are relevant to data management and reporting. Being able to showcase your proficiency in these tools during discussions can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with client communication and service delivery. Think of specific examples where you've successfully managed client queries or coordinated with teams, as this will highlight your ability to thrive in a role that requires strong interpersonal skills.
✨Tip Number 4
Research the company’s mission and values, particularly their focus on safety standards and integrity. Being able to articulate how your personal values align with theirs during interviews can make a significant impact and show your genuine interest in the role.
We think you need these skills to ace Service Delivery Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Service Delivery Coordinator position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Skills: Emphasise your advanced MS Excel and Word skills, as well as your experience with client platforms. Provide specific examples of how you've used these skills in previous roles to demonstrate your capability.
Showcase Communication Abilities: Since the role requires strong verbal and written communication, include examples of how you've effectively communicated with clients and colleagues in past positions. This could be through presentations, reports, or direct interactions.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for this role. Use keywords from the job description and focus on your proactive mindset, analytical skills, and ability to manage deadlines and multitask.
How to prepare for a job interview at Claire Plais - Domitille Vielle
✨Showcase Your Organisational Skills
As a Service Delivery Coordinator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. Highlight your ability to maintain systems and databases efficiently.
✨Communicate Clearly and Confidently
Strong verbal and written communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've effectively communicated with clients and colleagues in previous roles.
✨Demonstrate Your Analytical Abilities
The role requires keen analytical skills. Be prepared to discuss how you've interpreted data in the past and made decisions based on your findings. Consider bringing examples of reports or insights you've generated.
✨Emphasise Your Proactive Mindset
A proactive approach is crucial for success in this position. Share instances where you've taken initiative to improve processes or resolve issues before they escalated. This will show your potential employer that you're committed to efficient service delivery.
