At a Glance
- Tasks: Support fundraising strategies and build meaningful relationships with supporters.
- Company: Join Claire House, a top workplace in the North West with a heartwarming cause.
- Benefits: Flexible working, supportive team, and a fun workplace culture with plenty of cake.
- Other info: Opportunity for growth in a collaborative environment focused on sustainability.
- Why this job: Make a real difference for seriously ill children while developing your skills in fundraising.
- Qualifications: Experience in managing supporter relationships and excellent communication skills.
The predicted salary is between 23400 - 28600 £ per year.
At Claire House, our ambition is to be one of the best places to work in the North West.
We have an incredible cause to support, we’ve been offering flexible working for many years and have an awesome team of colleagues who make coming to work fun.
We work hard to create a happy workplace where people thrive and feel like they’re making a genuine difference to seriously and terminally ill children in our community.
Consequently, staff turnover is low, enjoyment levels are high and there’s always plenty of cake.
About the role
As Legacy & In Memory Fundraiser, you’ll play a vital part in supporting the Legacy & In Memory Manager to deliver our legacy and in memory fundraising strategy.
Your focus will be on day-to-day stewardship, engaging with supporters and handling administration.
You’ll act as a first point of contact for more complex enquiries, providing excellent service and helping to build meaningful relationships.
Working closely with colleagues across Fundraising, Admin and Communications, you’ll help maximise opportunities for legacy and in memory giving, maintain accurate records and ensure supporter journeys are well managed.
This is a developmental role for someone looking to build their skills and experience in legacy fundraising, with plenty of scope to learn and progress within the team.
The nuts and bolts of the job
- Support the Legacy & In Memory Manager in implementing legacy and in memory activities and campaigns.
- Deliver high-quality stewardship and build meaningful relationships with legacy and in memory supporters.
- Work with the Admin team to respond promptly and appropriately to supporter enquiries, including acting as a first point of contact for more complex enquiries.
- Maximise opportunities to promote will writing and legacy giving by working collaboratively with colleagues across the organisation.
- Maintain accurate supporter records and effective systems for legacy and in memory correspondence using our CRM.
- Conduct research into legacy and in memory giving trends, and help keep marketing materials and digital platforms relevant and up to date.
- Act as an ambassador for legacy and in memory giving, representing Claire House professionally and sensitively.
- What you’ll need to bring to the role
- Experience of managing supporter or customer relationships, ideally within a fundraising environment.
- Excellent people skills and the ability to handle sensitive conversations with tact and empathy.
- Experience of managing a varied workload and working effectively in a fast-paced environment.
- Highly organised, with excellent written communication skills and attention to detail.
- Good IT skills and experience of maintaining accurate information on a database or CRM.
- Confidence in exploring and presenting insight and data.
- A collaborative and motivated approach, with the ability to work independently and as part of a team.
- An understanding of fundraising regulation and the Fundraising Code of Practice, or a willingness to develop this knowledge.
- Closing date: Wednesday 7th October
Interviews will take place on: Thursday 15th October
Claire House wants to meet the aims and commitments set out in its equality policy and will appreciate your help and co-operation in completing the Equality and Diversity form here.
This organisations recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of children and young people.
All staff and volunteers are expected to share this commitment.
“Our commitment to sustainability”
At Claire House, sustainability is central to how we work and care for our community.
We have an established Environmental, Social and Governance (ESG) plan that guides our decisions and helps us operate responsibly.
We encourage all colleagues to support and contribute to our ESG commitments and welcome applications from people who share our values
Only shortlisted candidates will be contacted for interviews.
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Legacy & In-Memory Fundraiser employer: Claire House Children’s Hospice
Claire House Children’s Hospice is an exceptional employer that fosters a supportive and collaborative work culture, allowing employees to make a meaningful impact in the lives of children and families. With opportunities for professional growth and a commitment to employee well-being, this role offers the unique advantage of hybrid working in a compassionate environment dedicated to making a difference in the community.
Contact Details:
Claire House Children’s Hospice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Legacy & In-Memory Fundraiser
✨Get Involved with Local Charities
Dive into the local fundraising scene in your area! Volunteer for events or get involved with committees at organisations you admire. Not only will you gain experience, but you'll also make connections that could lead to that coveted full-time role at places like Claire House Children’s Hospice.
✨Network through Fundraising Events
Attend fundraising galas, charity auctions, and networking events. These gatherings are perfect for meeting industry professionals and perhaps even landing an interview on the spot. Plus, if you mention how you love the mission of Claire House Children’s Hospice, you’ll definitely make an impression!
✨Leverage LinkedIn for Connections
Don’t just sit back; actively connect with fundraisers on LinkedIn! Join groups related to fundraising development and share your insights or experiences, which can position you as a knowledgeable candidate for full-time roles. This is a platform where visibility really counts in our industry.
✨Showcase Your Passion through Content
Consider writing articles or creating posts about fundraising strategies, non-profit success stories, or your experiences in the field. Sharing this content can help establish your expertise and draw attention to yourself for full-time positions like that at Claire House Children’s Hospice. It’s all about being visible and passionate!
We think you need these skills to ace Legacy & In-Memory Fundraiser
Some tips for your application 🫡
Show Your Passion for the Cause:In the world of fundraising, we want to see your genuine enthusiasm for the mission that Claire House Children’s Hospice supports. Be sure to weave in your personal connection to the cause in your cover letter. This isn't just a job for us; it's about making a difference, so let your passion shine through!
Highlight Relevant Experience:In your CV, focus on any past experience related to fundraising, community engagement, or donor relations. If you've organised events or developed marketing materials for a charity, make sure we see it front and centre. Quantify your achievements where possible—donor retention rates or funds raised can make a huge impact!
Use Engaging Language:When crafting your application, use engaging language that reflects the tone and values of Claire House Children’s Hospice. We're looking for enthusiasm and creativity in how you present your experience. This is especially key in fundraising, where storytelling can connect potential donors with our mission.
Tailor Your Application:One size does not fit all! Make sure to tailor your CV and cover letter specifically for the Legacy & In-Memory Fundraiser role at Claire House Children’s Hospice. Research us to understand our specific initiatives and align your skills with our goals. A personalised approach shows that you’re genuinely interested and willing to put in the effort—qualities we absolutely love!
How to prepare for a job interview at Claire House Children’s Hospice
✨Display Your Passion for the Cause
Let’s face it, fundraising is all about passion! Show up to your interview with genuine enthusiasm for the mission of Claire House Children’s Hospice. Share specific experiences that demonstrate your commitment to similar causes, and don't shy away from discussing why this role and this organisation matter to you.
✨Know Your Fundraising Strategies
Brush up on different fundraising strategies and tools that are common in the industry, such as grant writing, event planning, or online campaigns. Be prepared to discuss which methods you've used successfully before and how they could translate to your work at Claire House Children’s Hospice.
✨Be Ready for Scenarios and Challenges
Expect scenario-based questions where you’ll have to talk about how you’d tackle potential challenges in fundraising. Whether it’s overcoming donor objections or streamlining donor processes, think about examples from your past that showcase your problem-solving skills.
✨Emphasise Collaboration and Network Building
Fundraising is rarely a solo effort; collaborative skills are key! Talk about how you've worked with different teams to achieve fundraising goals, and mention any networks you have that could be beneficial for Claire House Children’s Hospice. This shows you're not only a lone wolf but a team player with valuable connections.
