At a Glance
- Tasks: Lead a dynamic team of Claims Handlers to achieve top performance and customer satisfaction.
- Company: Join ClaimSorted, an innovative InsurTech backed by top investors like Y Combinator.
- Benefits: Enjoy generous compensation, equity, health insurance, and 30 days of remote work abroad.
- Other info: Work closely with founders and gain insights on scaling a startup from 0 to 1.
- Why this job: Be part of a passionate team solving real problems in a fast-paced startup environment.
- Qualifications: 3+ years in Insurance Claims Leadership with experience in high-growth startups.
The predicted salary is between 36000 - 60000 £ per year.
ClaimSorted is looking for an experienced Team Leader to join our talented Claims Department. This person will lead a team of expert Claims Handlers, ensuring top performance levels for the business and our customers. They will be responsible for driving high performance against team and individual KPIs, including quality, productivity and customer satisfaction. This is a hands-on role perfect for someone who thrives in a fast-paced, mission-driven startup environment.
About ClaimSorted
ClaimSorted is an InsurTech shaping the future of claims. We combine advanced AI with a best-in-class team to manage the entire claims process for insurance companies—from receiving a claim to making coverage decisions and issuing payments.
We’ve secured multi-million dollar funding and are backed by top investors, including Y Combinator, with a strong pipeline of customers that features some of the largest insurance companies in the world. More at: claimsorted.com.
Responsibilities
- Line management of a team of Claims Handlers, including all HR and Performance management
- Drive top performance and KPI achievement in your team
- Claims workflow allocation and capacity planning to achieve high productivity and quality results for customers
- Quality Assurance checks and coaching to improve quality of claims handling
- Maintain detailed and robust oversight of the claims portfolio, including the escalation of any risks
- Management of a small portfolio of insurance claims to maintain your technical claims handling expertise
Skills and Experience required
- A minimum of 3 years experience in an Insurance Claims Leadership Role managing +8 Direct Reports
- Previous experience leading in a start-up high-growth company
- Deep expertise claims handling and insurance best practices
- Ability to use data to drive understanding and decision making
- Experience coaching colleagues to achieve improved quality and productivity
- Ability to inspire and achieve top performance from your team
- Highly organised and able to self-prioritise workload for the benefit of business and customer
- A team player, always willing to support colleagues to achieve the right results
Perks
- Generous, transparent compensation & equity
- 30 days of remote work abroad annually
- 28 days of leave annually
- Health Insurance
- Training budget
- Company offsites
- Be part of a passionate team solving hard problems
- Work closely with founders and learn how to scale a startup from 0 to 1
Claims Team Lead in Slough employer: ClaimSorted
ClaimSorted is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the InsurTech space. With generous benefits such as 30 days of remote work abroad, 28 days of leave, and a dedicated training budget, employees are empowered to grow both personally and professionally. Joining our passionate team means working closely with founders in a fast-paced startup environment, where your contributions directly shape the future of claims management.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Team Lead in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for a Claims Team Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching ClaimSorted and its mission. Understand their approach to claims management and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share specific examples of how you've driven performance and improved team dynamics in previous roles. This is your chance to shine and demonstrate that you're the perfect fit for leading their Claims Handlers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the ClaimSorted team and being part of their exciting journey.
We think you need these skills to ace Claims Team Lead in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Claims Team Lead role. Highlight your experience in leading teams, managing KPIs, and any relevant achievements in the insurance sector. We want to see how you can bring your unique skills to our fast-paced environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about claims management and how your leadership style aligns with our mission at ClaimSorted. Keep it engaging and personal – we love a good story!
Showcase Your Data Skills:Since data-driven decision making is key for this role, make sure to mention any experience you have with using data to improve performance. Whether it's through KPIs or quality assurance, let us know how you've used numbers to drive success in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at ClaimSorted!
How to prepare for a job interview at ClaimSorted
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of insurance claims and best practices. Be ready to discuss specific examples from your past experience that demonstrate your expertise in claims handling and leadership. This will show that you’re not just familiar with the role, but that you truly understand the ins and outs of the industry.
✨Showcase Your Leadership Style
Prepare to talk about your approach to leading a team. Think about how you’ve inspired your team in the past and how you plan to drive performance at ClaimSorted. Use concrete examples to illustrate how you’ve coached colleagues to improve quality and productivity, as this is key for the role.
✨Data-Driven Decision Making
Since the role requires using data to drive understanding and decision-making, be ready to discuss how you’ve used data in previous roles. Bring examples of how you’ve analysed KPIs and made adjustments based on your findings. This will highlight your analytical skills and your ability to achieve top performance.
✨Emphasise Team Collaboration
ClaimSorted values teamwork, so be prepared to share how you’ve supported your colleagues in achieving results. Discuss instances where you’ve collaborated with others to overcome challenges or improve processes. This will demonstrate that you’re a team player who can thrive in a fast-paced startup environment.
