Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team of Claims Handlers to drive performance and customer satisfaction.
- Company: Join ClaimSorted, an innovative InsurTech backed by top investors like Y Combinator.
- Benefits: Enjoy generous compensation, health insurance, remote work, and a training budget.
- Why this job: Make a real impact in a fast-paced startup while solving challenging problems.
- Qualifications: 3+ years in Insurance Claims Leadership with a passion for coaching and team success.
- Other info: Work closely with founders and gain insights on scaling a startup.
The predicted salary is between 36000 - 60000 £ per year.
ClaimSorted is looking for an experienced Team Leader to join our talented Claims Department. This person will lead a team of expert Claims Handlers, ensuring top performance levels for the business and our customers. They will be responsible for driving high performance against team and individual KPIs, including quality, productivity and customer satisfaction. This is a hands-on role perfect for someone who thrives in a fast-paced, mission-driven startup environment.
About ClaimSorted
ClaimSorted is an InsurTech shaping the future of claims. We combine advanced AI with a best-in-class team to manage the entire claims process for insurance companies—from receiving a claim to making coverage decisions and issuing payments.
We’ve secured multi-million dollar funding and are backed by top investors, including Y Combinator, with a strong pipeline of customers that features some of the largest insurance companies in the world. More at: claimsorted.com.
Responsibilities
- Line management of a team of Claims Handlers, including all HR and Performance management
- Drive top performance and KPI achievement in your team
- Claims workflow allocation and capacity planning to achieve high productivity and quality results for customers
- Quality Assurance checks and coaching to improve quality of claims handling
- Maintain detailed and robust oversight of the claims portfolio, including the escalation of any risks
- Management of a small portfolio of insurance claims to maintain your technical claims handling expertise
Skills and Experience required
- A minimum of 3 years experience in an Insurance Claims Leadership Role managing +8 Direct Reports
- Previous experience leading in a start-up high-growth company
- Deep expertise claims handling and insurance best practices
- Ability to use data to drive understanding and decision making
- Experience coaching colleagues to achieve improved quality and productivity
- Ability to inspire and achieve top performance from your team
- Highly organised and able to self-prioritise workload for the benefit of business and customer
- A team player, always willing to support colleagues to achieve the right results
Perks
- Generous, transparent compensation & equity
- 30 days of remote work abroad annually
- 28 days of leave annually
- Health Insurance
- Training budget
- Company offsites
- Be part of a passionate team solving hard problems
- Work closely with founders and learn how to scale a startup from 0 to 1
Claims Team Lead employer: ClaimSorted
Contact Detail:
ClaimSorted Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Team Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and tech industries. A friendly chat can lead to opportunities that aren’t even advertised yet. Don’t be shy; we all love a good conversation!
✨Tip Number 2
Prepare for those interviews by researching ClaimSorted inside out. Know their mission, values, and recent achievements. This shows you’re genuinely interested and ready to contribute to their success. We want to see that passion!
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you’ve driven performance and improved team dynamics in previous roles. We love hearing about real-life experiences that demonstrate your capabilities!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining our amazing team at ClaimSorted!
We think you need these skills to ace Claims Team Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Team Lead role. Highlight your experience in leading teams, managing KPIs, and any relevant insurance claims expertise. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your skills can help drive our team’s performance. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve driven performance or improved processes in previous roles. Numbers and results speak volumes, so let us know what you’ve accomplished!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at ClaimSorted
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of insurance claims and best practices. Be ready to discuss specific examples from your past experience that demonstrate your expertise in handling claims and leading a team. This will show that you’re not just familiar with the process, but that you can also drive performance.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you inspire your team to achieve KPIs. Think of examples where you've successfully coached team members or improved performance. ClaimSorted is looking for someone who thrives in a fast-paced environment, so highlight your adaptability and hands-on management style.
✨Data-Driven Decision Making
Since the role involves using data to drive understanding and decision-making, be ready to discuss how you've used data in previous roles. Bring examples of how you’ve analysed performance metrics to improve team outcomes or customer satisfaction. This will demonstrate your analytical skills and commitment to quality.
✨Ask Insightful Questions
Prepare thoughtful questions about ClaimSorted’s culture, growth plans, and how they measure success. This shows your genuine interest in the company and helps you assess if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewers and make a memorable impression.