Swansea, United Kingdom | Posted on 28/04/2026
Weare recruiting for a Counter Fraud Technical Lead on behalf of atop Motor Insurer.
Thesuccessful candidate wil l act as the senior technicalauthority on claims fraud investigations and strategy covering organisedfraud, litigation, repudiations, and intelligence.
Key Responsibilities
- Leading complex fraudinvestigations as the senior technical referral point, covering cash forcrash, exaggerated claims, organised fraud and policy misrepresentation.
- Owning the customerrepudiation and declinature process, including reviewing complex cases and managing escalations.
- Supporting litigationoutcomes by providing strategic input on fraud pleadings, trialsuitability, and recovery and prosecution options.
- Owning organised fraudstrategy by identifying, upgrading and managing internal operations andtheir financial reporting.
- Managing loading ofentities and subjects to fraud prevention databases.
- Designing, delivering and signing off highly technical training content for the department.
- Owning and maintaining counterfraud technical documentation across the business.
- Presenting findings andstrategic recommendations to internal stakeholders and senior committees.
- Conducting technicalauditing across organised fraud, litigation, repudiations and missedopportunity leakage.
Key Requirements
- Claims Counter Fraud experience (motor preferred).
- Strong knowledge of organised fraud strategy.
- Knowledge of external intelligence sources and databases.
- Exposure to motor claims fraud litigation.
- Process review / improvement experience.
Counter Fraud Technical Lead in Swansea employer: Claims Recruitment Services
At our Swansea-based motor insurance company, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. As a Counter Fraud Technical Lead, you will benefit from ongoing professional development opportunities, a supportive team environment, and the chance to make a significant impact in combating fraud. Our commitment to employee well-being and career growth makes us a rewarding place to work for those seeking meaningful contributions in the insurance sector.
Contact Details:
Claims Recruitment Services Recruitment Team
We think you need these skills to ace Counter Fraud Technical Lead in Swansea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Counter Fraud Technical Lead role. Highlight your experience in claims counter fraud and any relevant skills that match the job description. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your experience with organised fraud strategy and litigation outcomes. Let us know what makes you tick!
Showcase Your Technical Skills:Since this role involves a lot of technical aspects, be sure to showcase your knowledge of fraud prevention databases and your experience in designing training content. We love seeing candidates who can demonstrate their technical prowess!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Claims Recruitment Services
✨Know Your Fraud Strategies
Make sure you brush up on the latest trends and tactics in organised fraud. Be ready to discuss specific cases you've handled, especially those involving cash for crash or exaggerated claims. This shows you’re not just familiar with the theory but have practical experience too.
✨Prepare for Technical Questions
Expect to dive deep into technical aspects of fraud investigations. Review your knowledge on litigation processes and how to manage escalations effectively. Practising answers to potential scenario-based questions can help you articulate your thought process clearly.
✨Showcase Your Leadership Skills
As a Counter Fraud Technical Lead, you'll need to demonstrate your ability to lead complex investigations. Prepare examples of how you've successfully managed teams or projects in the past, particularly in high-pressure situations. Highlight your strategic input in previous roles.
✨Engage with Stakeholders
Be ready to discuss how you’ve presented findings and recommendations to senior committees. Think of examples where your communication skills made a difference in decision-making. This will show that you can effectively engage with internal stakeholders and influence outcomes.
