Senior Claims Broker - Casualty

London, United Kingdom | Posted on 01/09/2026

We are recruiting for a Senior Claims Broker - Casualty on behalf of a well respected specialist insurance and reinsurance broker.

The successful candidate will deal withall aspects of casualty claims, processing from first advice through tosettlement. The role requires a proven claimsprofessional with prior experience of handling Energy and US Casualty claims.

Key Responsibilities

• Managing own accounts and liaising with brokers, account handlers and clientson a regular basis.
• Creating andmaintaining claims files.
• Inputting document details on to the in-house system.
• Assessing andprocessing claims and premiums.
• Producing andsending advice and collection documentation,including broking to the London Market where required.
• Obtaining agreement to advices and collections via CLASS/ECF system.
• Liaising withthe Insurance Accounts Department to ensure prompt payments of claims.
• Conducting business meetings with clients and reinsurers.
• Developing and managing relationships with market representatives.
• Monitoring existing book of business to identifythreats or weaknesses early.

Key Requirements

• Demonstrates proven technical knowledge with the ability to communicate this to various audiences.
• Excellent persuasive and influencing skills.
• Client facing and customer focused with excellent interpersonal andwritten communication skills.
• Excellent IT and organisational skills.
• Ability to perform effectively to tight deadlines with goodpersonal organisation and time management skills.
• Anticipates problems in advance and makes contingencies.
• Proactive, always looking for ways of delivering a better or moreefficient service.
• Excellent attention to detail and ability to planmeticulously.

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