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- Tasks: Support claims operations and collaborate with industry professionals to resolve issues.
- Company: Join a leading Lloyd’s Syndicate with a strong reputation in the market.
- Benefits: Gain valuable experience, competitive salary, and opportunities for career advancement.
- Other info: Engage in a fast-paced environment with excellent networking opportunities.
- Why this job: Kickstart your career in the dynamic Lloyd’s/London Market and make a real impact.
- Qualifications: Strong academic background or relevant internship experience preferred.
The predicted salary is between 25000 - 32000 £ per year.
We are recruiting for a Claims Operations Technician on behalf of a leading Lloyd’s Syndicate. The role will suit a school leaver or graduate with a strong academic background (good A Levels or equivalent or minimum 2:1 degree) who is interested in pursuing a career in the Lloyd’s/London Market.
Key Responsibilities
- Assisting to identify and implement claims operational support requirements.
- Liaising with external parties such as brokers, loss adjusters, DXC, TPAs and lawyers.
- Resolving claims processing errors.
- Co-ordinating the outsourced peer review process and internal claim reviews.
- Preparing and presenting claims data for monthly and quarterly reporting.
- Taking part in internal and external audits.
- Maintaining the in-house claims system and ECF.
- Working alongside Claims Operations Manager to complete due diligence/contracts for proposed TPA’s and monitoring sign off progression.
- Assisting Claims Operations Manager with day-to-day management of delegated claims.
- Assisting in the (re)approval, administration, monitoring and management of third parties with claim handling authority.
- Reviewing and approving claims bordereaux and cash calls.
- Co-ordinating audits and visits of TPAs and monitoring follow up on remedial action.
- Completing loss fund management.
- Assisting Claims Operations Manager in collating and reporting Major Loss Ultimates.
Key Requirements
- Preferred exposure or internship experience to the Lloyd’s/London Market.
- Good written and verbal communication skills.
- Strong understanding of the market and wider environment, including changing political and social environment and potential impacts on the company.
- Understanding of issues or risks in the ability to achieve business plans.
- Establishing and maintaining relationships with senior partners, as well as peers across the market, including Lloyd’s and LMA.
Claims Operation Technician in London employer: Claims Recruitment Services
Contact Detail:
Claims Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Operation Technician in London
✨Tip Number 1
Network like a pro! Reach out to people in the Lloyd’s/London Market on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its claims processes. Show us you know your stuff and are genuinely interested in the role!
✨Tip Number 3
Practice your communication skills. Whether it's explaining complex claims data or discussing market trends, being clear and confident will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who take the initiative and show they’re keen to join our team.
We think you need these skills to ace Claims Operation Technician in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Operations Technician role. Highlight any relevant experience or skills that match the job description, especially if you've had exposure to the Lloyd’s/London Market.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in this role and how your background makes you a great fit. Don’t forget to mention your strong academic achievements!
Show Off Your Communication Skills: Since good written and verbal communication skills are key for this role, make sure your application is clear and concise. Avoid jargon and keep it professional yet approachable.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Claims Recruitment Services
✨Know Your Claims Operations
Make sure you brush up on the basics of claims operations and the Lloyd’s market. Familiarise yourself with key terms and processes, as well as recent trends in the industry. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Communication Skills
Since the role involves liaising with various external parties, practice articulating your thoughts clearly. Prepare examples from your past experiences where you successfully communicated complex information or resolved misunderstandings. This will highlight your ability to maintain relationships effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential claims processing errors or challenges in coordinating audits. Prepare structured responses using the STAR method (Situation, Task, Action, Result) to demonstrate your analytical thinking.
✨Research the Company and Its Culture
Dive into the company’s background, values, and recent news. Understanding their culture will help you tailor your answers and show how you align with their goals. Plus, it’ll give you a chance to ask insightful questions at the end of the interview.