Job Description
We are recruiting for a part time Claims Handler on behalf of a small Property Insurance company.
Key Responsibilities
- Handling incoming claims (ROCs – Record of Change), reviewing and liaising with customers.
- Liaising with on-site staff to understand claim details.
- Investigating and resolving customer complaints.
- Managing new job entries, contacting customers and scheduling technician appointments.
- Updating systems daily with claims progress and revised finish dates.
- Communicating with field staff on claims progression.
- Uploading RAMs (Risk Assessment and Method Statements) for job resketchments.
Key Requirements
- Minimum 1 year experience as a claims handler in insurance (flood/fire, domestic property ideal).
- Comfortable managing detail and keeping accurate records.
- Well suited to someone wanting flexibility, e.g. returning from maternity/paternity leave.
Keywords: Claims Handler; Claims; Remote; Insurance; Property
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Claims Handler in London employer: Claims Recruitment Services
As a leading Lloyd's Syndicate based in London, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our commitment to employee growth is evident through continuous learning opportunities, mentorship programmes, and the chance to work with cutting-edge technologies like generative AI and cloud-based machine learning. Join us to be part of a forward-thinking team where your contributions directly impact underwriting profitability and efficiency in a supportive and engaging environment.
Contact Details:
Claims Recruitment Services Recruitment Team
