At a Glance
- Tasks: Lead claims operations and manage a dynamic team to deliver top-notch service.
- Company: Join a well-established, market-leading insurer with a strong reputation.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for career growth in a fast-paced, collaborative setting.
- Why this job: Make a real impact in the insurance industry while developing your leadership skills.
- Qualifications: Experience with Lloyd’s systems and strong communication skills are essential.
The predicted salary is between 63000 - 77000 £ per year.
We are recruiting for a Claims Operations Manager, (15 Months Fixed Term Contact - Maternity Cover) on behalf of a well-established and market-leading insurer.
NB Candidates must be available at short notice or maximum 1 month notice.
The successful candidate will have overall responsibility for managing claims operations, third-party service providers and performance oversight of the claims department.
Key Responsibilities Managing the day-to-day activities of the claims operations function to deliver a leading claims service.
Managing the workload and tasks assigned to Claims Operations Assistant.
Working with members of the IT department to identify and implement IT solutions.
Monitoring claims performance trends, issues and movements, as well as relevant legal/regulatory changes and Market developments.
Responsible for claims data management, reporting and delivery to the claims department.
Preparing and submitting regulatory reporting where required.
Vendor oversight meetings.
Key Requirements Proven experience in dealing with Lloyd’s and London Market systems (e. g.
ECF, writeback, DOCOsoft, Lloyd’s Claims Reporting Suite, Gemini).
Strong external network and able to utilise those contacts.
Excellent written and verbal communication, and confident when presenting in different environments.
Ability to effectively motivate and manage a team whilst identifying, developing and retaining talent.
Excellent attention to detail with the ability to analyse and leverage data in order to provide meaningful insight.
Confident when dealing with ambiguity, knowing when to shift focus and priorities to ensure a successful outcome.
Part Dip CII / ACII qualified or working towards Dip CII / ACII is desirable.
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Claims Operations Manager (FTC) employer: Claims Recruitment Services
Claims Recruitment Services is an excellent employer, offering a vibrant work culture in Reigate that fosters collaboration and innovation. Employees benefit from continuous growth opportunities, competitive compensation, and the chance to work on cutting-edge data products within a supportive team environment, making it a rewarding place for those passionate about data and AI.
Contact Details:
Claims Recruitment Services Recruitment Team
