At a Glance
- Tasks: Lead claims operations, ensuring excellence and continuous improvement in processes.
- Company: Top Lloyd’s Syndicate known for its commitment to operational excellence.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Join a collaborative team with opportunities for career growth.
- Why this job: Make a real impact by optimising claims processes and driving improvements.
- Qualifications: Experience in claims optimisation, strong analytical skills, and effective communication.
The predicted salary is between 59400 - 72600 £ per year.
We are recruiting for an
Operations Manager on behalf of a top Lloyd’s Syndicate.
The successful candidate will lead designated claims operations functions, delivering operational excellence, resource management and continuous improvement across claims processes.
They will ensure high-quality service delivery, effective governance, accurate reporting and stakeholder engagement while supporting the wider claims strategy.
Key Responsibilities
- Developing and maintaining governance frameworks, controls and operating procedures.
- Maintaining oversight of claims operational audits, regulatory requirements and internal control activities
- Supporting delivery of SOX, internal audit, external audit and other governance obligations.
- Leading remediation activities arising from audits, reviews and control testing.
- Partnering with Claims leadership, Finance, Compliance and other stakeholders to support effective risk management.
- Overseeing the subrogation and recovery process, driving identification, referral and maximisation of recovery opportunities.
- Overseeing performance management of third-party suppliers and outsourced service providers.
- Key Requirements
- Experience in claims optimisation and transformation.
- Excellent stakeholder management at all levels.
- Understanding of business objectives and the market.
- Strong mathematical and statistical ability.
- Understanding of claims practices and procedures.
- Demonstrated analytical and problem solving skills.
- Effective communication skills.
We do not retain any personal information without your permission. Please refer to our data protection policy on our official website for more information.
Operations Manager in London employer: Claims Recruitment Services Careers
As a leading insurer in the Lloyd's of London Market, we pride ourselves on fostering a dynamic and inclusive work culture that values technical excellence and collaboration. Our employees benefit from ongoing professional development opportunities, competitive compensation packages, and the chance to engage with a diverse portfolio of complex reinsurance claims. Join us in a vibrant location where your expertise will be recognised and rewarded, and where you can make a meaningful impact in the insurance industry.
Contact Details:
Claims Recruitment Services Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in London
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We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Claims Recruitment Services Careers.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Claims Recruitment Services Careers. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Claims Recruitment Services Careers
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Claims Recruitment Services Careers to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
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In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Claims Recruitment Services Careers, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Claims Recruitment Services Careers's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
