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- Tasks: Manage and settle insurance claims while providing top-notch service to customers.
- Company: Join a forward-thinking insurance company committed to inclusivity and diversity.
- Benefits: Enjoy a competitive salary, flexible working hours, and opportunities for personal growth.
- Other info: Be part of a supportive team that values authenticity and encourages everyone to shine.
- Why this job: Make a real difference by helping people during their times of need.
- Qualifications: Previous experience in claims handling is a plus, but passion and dedication matter most.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for a Claims Handler to join our Accident, Health and Travel team, to proactively manage and settle a portfolio of insurance claims as efficiently and economically as possible, whilst providing a market leading standard of service to customers and other stakeholders.
Working Hours: Monday to Friday 37.5 hrs per week - between 9AM - 5.30PM, 7.5 hours per day.
To act as the first point of contact with policy holders wishing to make a claim under their designated insurance cover.
- Create a claims file; accurately logging comprehensive details of the claim.
- Effectively handle all claims from registration to completion.
- Use a variety of communication approaches to build rapport and a positive relationship to help manage the customer predicament and deliver the right outcome.
- Proactively identify opportunities to develop internal systems and processes and, where appropriate, reduce costs whilst ensuring we deliver a quality, customer focused service to our policy holders.
Experience in claims handling.
Claims Consortium Group strives to lead the way in creating a culture that promotes not only an equal but more importantly, an inclusive workforce that allows all our employees to be their authentic selves.
Trainee Claims Handler - Insurance in Chipping Norton employer: Claims Consortium Group
Contact Detail:
Claims Consortium Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Claims Handler - Insurance in Chipping Norton
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those working in claims handling. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with policyholders, being able to build rapport is key. Try role-playing scenarios with friends or family to get comfortable with different situations.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges head-on. This will help you stand out during interviews and show you’re ready to handle claims efficiently.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role!
We think you need these skills to ace Trainee Claims Handler - Insurance in Chipping Norton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in claims handling. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Show Your Customer Focus: Since this role is all about providing top-notch service, share examples of how you've built rapport with customers in the past. We love seeing candidates who understand the importance of a positive customer experience!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us see your potential right away!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Claims Consortium Group
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of insurance claims handling. Familiarise yourself with common types of claims, processes, and terminology. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Trainee Claims Handler, you'll need to build rapport with customers. Prepare examples of how you've effectively communicated in past roles or situations. Think about times when you resolved conflicts or helped someone through a tough situation – these stories will highlight your ability to connect with clients.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you approach problem-solving. Think of specific instances where you identified an issue and took steps to resolve it. This is crucial for managing claims efficiently and economically, so showcasing this skill will set you apart from other candidates.
✨Emphasise Your Commitment to Inclusivity
Given the company's focus on creating an inclusive workforce, be prepared to discuss your understanding of diversity and inclusion. Share any experiences you have that demonstrate your commitment to fostering an inclusive environment, as this aligns with the company’s values.