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- Tasks: Manage and settle insurance claims while providing top-notch service to customers.
- Company: Join a forward-thinking company committed to inclusivity and diversity.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Flexible working hours and a culture that celebrates authenticity.
- Why this job: Kickstart your career in a dynamic role with real impact on people's lives.
- Qualifications: No prior experience needed; just a passion for helping others and learning.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for a Claims Handler to join our Accident, Health and Travel team, to proactively manage and settle a portfolio of insurance claims as efficiently and economically as possible, whilst providing a market leading standard of service to customers and other stakeholders.
Working Hours: Monday to Friday 37.5 hrs per week - between 9AM - 5.30PM, 7.5 hours per day.
- To act as the first point of contact with policy holders wishing to make a claim under their designated insurance cover.
- Create a claims file; accurately logging comprehensive details of the claim.
- Effectively handle all claims from registration to completion.
- Use a variety of communication approaches to build rapport and a positive relationship to help manage the customer predicament and deliver the right outcome.
- Proactively identify opportunities to develop internal systems and processes and, where appropriate, reduce costs whilst ensuring we deliver a quality, customer focused service to our policy holders.
- Experience in claims handling.
Claims Consortium Group strives to lead the way in creating a culture that promotes not only an equal but more importantly, an inclusive workforce that allows all our employees to be their authentic selves.
Trainee Claims Handler (Immediate Start) in Chipping Norton employer: Claims Consortium Group
Contact Detail:
Claims Consortium Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Claims Handler (Immediate Start) in Chipping Norton
✨Tip Number 1
Get to know the company! Research Claims Consortium Group and understand their values, especially their commitment to inclusivity. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Claims Handler, you'll need to build rapport with customers. Role-play common scenarios with friends or family to get comfortable handling different types of claims and customer interactions.
✨Tip Number 3
Be proactive! Think about how you can improve processes or reduce costs in claims handling. Prepare some ideas to discuss during your interview to demonstrate your initiative and problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team. Don’t hesitate to follow up after applying to express your enthusiasm!
We think you need these skills to ace Trainee Claims Handler (Immediate Start) in Chipping Norton
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you’re excited about joining our Accident, Health and Travel team and helping customers with their claims.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience in claims handling. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to clearly outline your experience and how it relates to managing and settling claims efficiently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Claims Consortium Group
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of insurance claims, especially in accident, health, and travel sectors. Familiarise yourself with common terms and processes so you can speak confidently about how you would handle claims from registration to completion.
✨Showcase Your Communication Skills
Since you'll be the first point of contact for policyholders, practice articulating how you would build rapport and manage customer relationships. Think of examples where you've successfully communicated in challenging situations, as this will demonstrate your ability to deliver a quality, customer-focused service.
✨Highlight Your Problem-Solving Abilities
Prepare to discuss how you've identified opportunities to improve processes in previous roles. Be ready to share specific examples of how you’ve proactively solved problems or reduced costs while maintaining high service standards, as this aligns perfectly with what they’re looking for.
✨Embrace Inclusivity
Understand the importance of diversity and inclusion in the workplace. Be prepared to discuss how you can contribute to a culture that promotes authenticity and inclusivity, reflecting the values of the company. This shows that you not only fit the role but also align with their mission.