At a Glance
- Tasks: Assist clients with property insurance claims through calls and documentation.
- Company: Join a friendly, mission-driven firm of Loss Assessors in Neath.
- Benefits: Flexible full-time or part-time options available; supportive team environment.
- Other info: Entry-level position; send your CV or message us on LinkedIn to apply!
- Why this job: Make a real difference while developing your skills in a compassionate role.
- Qualifications: Strong communication skills; GCSE Maths & English preferred; experience in property claims is a plus.
The predicted salary is between 28800 - 43200 £ per year.
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Location: Office-based in Neath | Full-Time or Part-Time
Are you an organised, compassionate communicator with a sharp eye for detail? Join our growing team of Loss Assessors and play a vital role in supporting people through some of life’s toughest moments.
We’re currently looking for a Claims Handler to join our Neath-based office. You’ll be the first point of contact for clients making property insurance claims — guiding them with empathy, gathering key information, and assisting with basic claims preparation. It’s a role where professionalism meets purpose.
What You’ll Be Doing:
- Handling inbound and outbound calls to assist clients throughout their property insurance claim journey
- Collecting and organising relevant claim documentation
- Supporting Loss Assessors with administrative and case preparation tasks
- Delivering exceptional customer service with clarity and compassion
- Maintaining accurate records and case updates in our internal systems
What We’re Looking For:
- Strong communication skills and a calm, client-focused approach
- Solid literacy and numeracy (GCSE Maths & English or equivalent preferred)
- Organised, methodical and confident working independently
- Experience in property claims preferred
- Cert CILA qualification is a bonus, but not essential – we value attitude and willingness to learn
- Full-time or part-time considered depending on the candidate
- Office-based in Neath
We’re a friendly and mission-led firm of Loss Assessors who help clients navigate the insurance process when disaster strikes. You’ll be part of a small, supportive team making a real difference, every day.
Ready to apply or learn more?
Send us your CV or drop us a message via LinkedIn — we’d love to hear from you.
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Bridgend, Wales, United Kingdom 2 weeks ago
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#J-18808-LjbffrClaims Handler (Desk-based)- Neath employer: ClaimRite Ltd
At ClaimRite, we pride ourselves on being a compassionate and supportive employer, dedicated to helping our team members grow both personally and professionally. Our Neath office fosters a friendly work culture where every Claims Handler plays a crucial role in making a positive impact during challenging times for our clients. With flexible working options and a commitment to employee development, we offer a rewarding environment for those looking to make a difference in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler (Desk-based)- Neath
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like ClaimRite Ltd). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like ClaimRite Ltd. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Handler (Desk-based)- Neath
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at ClaimRite Ltd.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at ClaimRite Ltd. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at ClaimRite Ltd
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at ClaimRite Ltd to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at ClaimRite Ltd, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding ClaimRite Ltd's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
