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- Tasks: Manage daily operations of a modern riverside residential development and ensure exceptional customer service.
- Company: Join a dynamic team focused on high-quality residential management in Twickenham.
- Benefits: Competitive salary, hands-on experience, and a supportive work environment.
- Why this job: Make a real difference in residents' lives while developing your management skills.
- Qualifications: Experience in property management and strong knowledge of health and safety regulations.
- Other info: 12-month fixed term contract with opportunities for growth and learning.
The predicted salary is between 29000 - 36000 £ per year.
Our client is looking for a top notch Deputy Development Manager with exceptional customer service to be responsible for the day-to-day operational running of this modern riverside residential development in Twickenham.
Duties will include:
- Hands on management of the front desk (involving concierge duties such as managing parcels, keys, resident queries and complaints)
- Carrying out health and safety inspections, daily audits, plant room checks and reporting as required
- Ensuring any action points are attended to in a timely manner
- Overseeing contractors and ensuring Permits to Work are correctly completed and accompanied by Risk Assessments and Method Statements (RAMS)
- Ensuring the communal areas, plant rooms and the estate meets all Health and Safety Standards
- Ensuring that the onsite team are following all policies and procedures
- Liaising with residents and contractors regarding routine repair and maintenance requests
- Attending regular meetings with the client
- Reporting on various aspects of estate management including Health and Safety, remedials, project management, operational overview etc.
- Undertaking the general duties as required from time to time commensurate with the management of residential property in accordance with industry best practice
The Deputy Development Manager should have prior experience in a similar role, a strong understanding of health and safety regulations, a proactive approach, and be able to use initiative when required. This is a 12 months fixed term contract.
Deputy Development Manager in Twickenham employer: Claibon Recruitment
Contact Detail:
Claibon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Development Manager in Twickenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for a Deputy Development Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of health and safety regulations. Since this role involves ensuring compliance, being able to discuss relevant standards confidently will show you're the right fit for the job.
✨Tip Number 3
Showcase your customer service skills! In your conversations with potential employers, share specific examples of how you've handled resident queries or complaints in the past. This will highlight your hands-on management experience and proactive approach.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for the Deputy Development Manager position. Plus, it shows you're serious about joining our team and ready to take on the challenge!
We think you need these skills to ace Deputy Development Manager in Twickenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Deputy Development Manager role. Highlight your experience in customer service and property management, and don’t forget to mention any health and safety knowledge you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples from your past that demonstrate your proactive approach and ability to manage day-to-day operations.
Showcase Your Communication Skills: As a Deputy Development Manager, communication is key. Make sure your application reflects your ability to liaise effectively with residents and contractors. Clear and concise writing will show us you can handle the role's demands.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Claibon Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of health and safety regulations, as well as the day-to-day operations of a residential development. Familiarise yourself with common issues that might arise at the front desk and think about how you would handle them.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this role, prepare examples from your past experiences where you've gone above and beyond for residents or clients. Be ready to discuss how you manage complaints and ensure resident satisfaction.
✨Demonstrate Proactivity
Think of instances where you've taken the initiative in previous roles. Whether it’s improving processes or addressing potential issues before they escalate, be prepared to share these examples to show you’re proactive and can think on your feet.
✨Ask Insightful Questions
Prepare some thoughtful questions about the development and its operations. This shows your genuine interest in the role and helps you understand what will be expected of you. Ask about the team dynamics, current challenges, or future projects.