Residential Concierge

Residential Concierge

London Full-Time No home office possible
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At a Glance

  • Tasks: Assist residents with deliveries, reservations, and ensure security in luxury buildings.
  • Company: We represent top-tier residential developments across London, known for their excellence.
  • Benefits: Earn £12.21 p/h plus holiday pay; flexible shifts available.
  • Why this job: Join a prestigious team and enhance your customer service skills in a vibrant environment.
  • Qualifications: Must have experience in high-end residential or 5* hotel settings and provide two references.
  • Other info: Immediate start available; perfect for those seeking a dynamic role.

5* Residential Concierge Temps – IMMEDIATE START

Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.

Day/Night/Weekend shifts

London

£12.21 p/h + holiday pay at 12.07%

If you’re the best of the best then please read on…We recruit on behalf of luxury residential developments situated throughout London who require super smart, switched-on Concierge staff to assist their residents and ensure security is maintained within the buildings. The role requires you to take initiative and help residents and visitors where needed which would include taking deliveries, carrying parcels & shopping, greeting, screening and escorting visitors, making reservations for restaurants, taxis etc., reporting any health and safety issues, and ensuring that the communal areas are kept clean and tidy. You MUST have previous experience working in a high end residential or 5* hotel environment AND be able to provide TWO professional references

Residential Concierge employer: Claibon Recruitment

As a leading employer in the luxury residential sector, we pride ourselves on fostering a dynamic and supportive work culture that values excellence and initiative. Our team members enjoy competitive pay, flexible shift options, and opportunities for professional growth within prestigious developments across London, making it an ideal environment for those seeking meaningful and rewarding employment.
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Contact Detail:

Claibon Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Residential Concierge

✨Tip Number 1

Familiarise yourself with the luxury residential sector in London. Understanding the expectations and standards of high-end developments will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with professionals in the hospitality and concierge industry. Attend events or join online forums where you can connect with others who work in similar roles, as they may provide valuable insights or even referrals.

✨Tip Number 3

Prepare to showcase your customer service skills. Think of specific examples from your previous experience that highlight your ability to handle challenging situations and provide exceptional service to residents and guests.

✨Tip Number 4

Be ready to discuss your availability and flexibility. Since the role involves various shifts, showing that you can adapt to different schedules will make you a more attractive candidate.

We think you need these skills to ace Residential Concierge

Customer Service Excellence
Strong Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Initiative and Proactivity
Experience in High-End Residential or 5* Hotel Environment
Security Awareness
Ability to Handle Deliveries and Parcels
Health and Safety Knowledge
Professionalism and Discretion
Multitasking Abilities
Conflict Resolution Skills
Teamwork and Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in high-end residential or 5* hotel environments. Emphasise relevant skills such as customer service, security awareness, and initiative.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your ability to provide exceptional service. Mention specific experiences that demonstrate your capability to handle the responsibilities outlined in the job description.

Provide Professional References: Since the job requires two professional references, ensure you have these lined up before applying. Choose individuals who can vouch for your experience in luxury settings and your work ethic.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Concierge role.

How to prepare for a job interview at Claibon Recruitment

✨Showcase Your Experience

Make sure to highlight your previous experience in high-end residential or 5* hotel environments. Be prepared to discuss specific situations where you demonstrated excellent customer service and problem-solving skills.

✨Demonstrate Initiative

Since the role requires taking initiative, think of examples where you went above and beyond for residents or guests. This could include handling difficult situations or providing exceptional service that made a difference.

✨Prepare for Scenario Questions

Expect scenario-based questions during the interview. Prepare by thinking about how you would handle various situations, such as dealing with a difficult resident or managing multiple requests at once.

✨Professional References Ready

As you need to provide two professional references, ensure you have these lined up before the interview. Choose individuals who can vouch for your experience in similar roles and inform them they may be contacted.

Residential Concierge
Claibon Recruitment
Location: London
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